The Car Group

Viviana is the best! Always making sure we get what we need and addressing anything we ask.

Excellent service

Benito has been excellent all around, very courteous & knowledgeable. ????????????????????

First I waited over 25 minutes to check in. I watched as people came and went while I was still waiting for my service advisor, total waste of having an appointment. Second, when I come to pick the car up, my initial advisor was not there. Instead, Rosalinda assisted and honestly gave me the best service. She assisted in giving me a better deal with the coupons I brought in. Jessica was only going to use a coupon that gave me $3 but Rosalinda saw I qualified for a better coupon and I really appreciated that. I went out to get my car and noticed that my tires were not rotated AGAIN. This is the second time I’ve attended this dealership and it’s happened(last time was with Denise). Not only am I CHARGED, then the tires don’t get rotated. As someone who double checks and marks my tires I’m grateful as you all are taking advantage of people. Rosalinda did a great job to rectify it immediately. She said that the maintenance deemed I didn’t need it, told Jessica and she still put it on my bill. Actively knowing a service wasn’t going to be done and still charging the customer is greedy and unexceptional. I am considering leaving Toyota all together due to these issues. And to think I was going to sell you all my car!!! Utterly ridiculous - mind you Jessica came back from her lunch while all this was going down and never once apologized or came up to me.

It’s nice to see Denise, she’s very helpful nice customer service, give her a 10 for great personality,

Trinity always provides excellent service.

Great service. We appreciated you serviced our Ac without being asked .

Muy buena atencion ,una felicitaciones al sr de Filipinas ,Santos M

Timely good service and assistance with decisions.

my advisor was excellent on updating me with my vehicle and the repair being done. will definitely be coming back to service my vehicles

Joseph was amazing excellent customer service, he service is excellent keep up the good work

I would like to thank Joseph Vargas for the excellent customer service! Thank you so much!

Good and fast service. Employees helpful

Joshua Gonzales has done a great job to help me to get my vehicle service in and out as time I expected.

Ramez was great. Was very knowledgeable when it came to my questions.

I just wanted to take this time to thank my Ford family. Once again, you guys serviced my Ford Ranger and got me back on the road. None of this would have been possible without my man Richard Juarez. From getting me in, to helping me understand my vehicles needs and aiding me in applying my points.He was awesome. When it's time to drive off the lot, I leave with confidence from the service provided by my Ford family. Thanks again Richard! -RangerXLT

Everything went very well and Tony was great to work with

i thought i would give this place another try with a coupon they text me...Do NOT go here i pulled up no one acknowledged me the staff looked like they just woke up..a simple oil change and tire rotation was over 2.5 hours!!! and they didnt do the tire rotation!!! omg I will NEVER go back and they gave me a whole laundry list of everything wrong with my car I missed a whole day of work for an oil change and no tire rotation Do NOT text me your coupons!

Awesome service

Valerie Machado gave me the best customer experience I think I have ever had. She was very knowledgeable, and explained all the questions I had regarding this service. Professional to the max. At the same time, she was warm hearted and sincere. I think she should be on management because she would be better able to teach others, how great service ought to be done Sincerely, Bert T