Benito Torres is the best !!! He takes care of our family and all our 5 Hondas! We love his expertise, professionalism, and attention to our needs. Thank you Benito !!!
12/15/2025
Adam R. VERIFIED CUSTOMER
He helped me find solutions to some issues my car was having.
12/14/2025
Saba G. VERIFIED CUSTOMER
Joshua was patient and explained everything I needed to know. He was professional,understanding, and reassured me that everything was done. I appreciate Joshua.
12/14/2025
Dana W. VERIFIED CUSTOMER
Someone stole my unopened bag of chips from my car while it was being serviced.
12/14/2025
Alejandria Y. VERIFIED CUSTOMER
Everything ran smoothly George made the process easy
12/14/2025
Michael F. VERIFIED CUSTOMER
Hanna was great to work with. Courteous, kind, and professional.
12/14/2025
Guadalupe C. VERIFIED CUSTOMER
Mike was very nice & very helpful!
12/14/2025
Amy F. VERIFIED CUSTOMER
Joshua was great!
12/14/2025
Christina C. VERIFIED CUSTOMER
I had an appointment at 9:15am, and I had to wait an hour to dropoff my car. I received zero updates throughout the day. By the time it was nearing closing (after 4pm), I had to reach out multiple times to figure out if my car would be done. We didn’t receive a status update until 4:45pm, and it was still being wrapped up when I got there. It seems like my car was one of the very last of the day. Overall, a poor customer service experience for a very routine maintenance visit with an early morning appointment.
12/14/2025
Jose C. VERIFIED CUSTOMER
At check in the guy who check me in give me a bad attitude like I hate being here or hate my job cuz I ask nicely that if they can check everything in my truck because last time they don’t change it refill some things in my truck but he give me a bad attitude also the girl who did the paperwork when I pick up my truck she didn’t explain to me what things were made to my truck like other times they explain and tell me what it needs in the future she just give me the paper and give my keys and said your truck is over there
12/14/2025
Ellen N. VERIFIED CUSTOMER
Benito Torres is very nice. He clearly explained which service my car needed and got it going quickly. The team works faster this time. I normally have to wait almost 3 hours just for an oil change, but this time it only took about an hour, which impressed me. I hope I get the same experience again in the future. To me, Norm Reeves in Huntington Beach is the superstore — you guys are way better than the Cerritos store; their service and advisors sucked.
12/14/2025
Loua L. VERIFIED CUSTOMER
Excellent customer service
12/14/2025
Steven G. VERIFIED CUSTOMER
Ok
12/14/2025
Asiana Products. VERIFIED CUSTOMER
He gave me an honest opinion.
12/14/2025
Christanne K. VERIFIED CUSTOMER
My service advisor was friendly and respectful.
12/14/2025
Brian G. VERIFIED CUSTOMER
Amazing Job
12/14/2025
Corina T. VERIFIED CUSTOMER
Excellent customer Services
12/14/2025
Jeffrey . VERIFIED CUSTOMER
I asked the mechanic to evaluate a problem with my Honda Pilot where the vent gets stuck in defrost mode and can not be switched to the cabin. I was told the mechanic could not duplicate the problem. However as soon as I drove out of your parking lot and turned on the fan, it was stuck in the defrost mode.