The work was completed in the time that I was told. Everything is back to normal.
1/9/2026
Andrea S. VERIFIED CUSTOMER
Great job, thank you!
1/9/2026
Clear . VERIFIED CUSTOMER
Richard was amazing and did a great job. He answered all of my questions and was very detailed in his explanations. He went over everything with me from the car and its features to the functions and even helped me set up my rewards points. I have nothing but great things to say about him. I would absolutely recommend Richard and would give him a well deserved five-star review.
1/9/2026
Maria R. VERIFIED CUSTOMER
Good ????
1/9/2026
Shalini H. VERIFIED CUSTOMER
Have been going to this dealership for the past 8 years and have been working with Javier Pena for the past 4 years now. I trust Javier to always make the right suggestions in regards to service requirements for the car.
It's always a pleasure to work with Javier.
1/9/2026
Jerry R. VERIFIED CUSTOMER
I don’t like that everything is on line. No phone call from the agent when there was to be an extra charge to explain it to me. I am a senior citizen. I appreciate a more personal approach. Just my opinion.
1/9/2026
Cynthia B. VERIFIED CUSTOMER
Even though we had a 9:30 appointment, it took over 15 minutes before we saw anyone to get started. Our overall time spent there was two & half hours.
1/9/2026
Clinton C. VERIFIED CUSTOMER
Above and beyond service
1/9/2026
Niki F. VERIFIED CUSTOMER
Mary is an excellent service advisor and she is wonderful to work with! She was very good about responding to me right away with the issue that I had with my car. Within two hours, I had a loaner which was upgraded from a sedan. I drive an SUV so sedans are not my first choice, but I was happy to have a loaner, regardless. Mary is an excellent listener. She is very courteous, gracious and is very great to work with. She her team at Norm Reeves make me feel very at home when I’m there. They’re very polite and professional. I will continue to take my car to Norm Reeves. Mary is one of the reasons why she is an excellent employee. Thank you taking such good care of my car.
1/9/2026
Della D. VERIFIED CUSTOMER
Very nice and helpful!
1/9/2026
Minhthy M. VERIFIED CUSTOMER
Was able to accommodate me at the last minute. Prompt service. Excellent communication
1/9/2026
Adalberto G. VERIFIED CUSTOMER
Denise Lopez consistently delivers exceptional service for my vehicle needs. Her prompt delivery and excellent communication have been outstanding. She's a key reason I trust Norm Reeves Toyota with my automotive care.
1/9/2026
Chau L. VERIFIED CUSTOMER
Very good job
1/9/2026
Ana Or. VERIFIED CUSTOMER
Yes, I was attended and greeted by George Juarez nicely and respectfully. He also gave me the best advice as for my car. He followed up quickly as to when my car was done and ready. Also, to mentioned I had three major services required and long overdue and with his friendly help & assistance was able to get all the services due and on that same day , so now my car is up to date , thanks to George Juarez!
1/9/2026
Sandra G. VERIFIED CUSTOMER
Very good customer service
1/9/2026
Sue N. VERIFIED CUSTOMER
Benito is the best! True asset to the Honda team! And is a exemplifies trust, service and professionalism!
1/9/2026
Karl Luiggie. VERIFIED CUSTOMER
Excellent service
1/9/2026
Roberta R. VERIFIED CUSTOMER
Fantastic service. Thank you.
1/9/2026
Maria M. VERIFIED CUSTOMER
He was very informative and respectful He explained everything before and after I picked up my car.
1/9/2026
Aram C. VERIFIED CUSTOMER
Julie was very kind and quick to help me with my car maintenance, I’d definitely schedule with her again in the future. Thanks Julie!