John was Absolutely fabulous in not only his customer service relations but also his kindness.
You should be proud to have him on your team!
2/24/2026
Angela P. VERIFIED CUSTOMER
Candice was great as always and the service department was great too
2/24/2026
Yolanda S. VERIFIED CUSTOMER
I have no complaints thus far. I appreciate the great customer services from
Your establishment.
Thank you once again.
2/24/2026
Princess M. VERIFIED CUSTOMER
Andrew was the best, very prompt & made the process smooth
2/24/2026
Reka R. VERIFIED CUSTOMER
Leo Lazcano is the best very helpful…
2/24/2026
Sharion M. VERIFIED CUSTOMER
Yes
2/24/2026
Kathryn S. VERIFIED CUSTOMER
Great service as usual!
2/24/2026
Juan E. VERIFIED CUSTOMER
Great job, friendly, professional staff, thank you.
2/24/2026
Dorcas C. VERIFIED CUSTOMER
Mr. Marquez was courteous and very helpful!
2/23/2026
Carol W. VERIFIED CUSTOMER
OUTSTANDING service and Marlen was so knowledgeable and helpful ???? Marlen was so understanding and helped me schedule my appointment around my busy schedule. Thank you again for all you do and this is why I won't go anywhere else... Carol W
2/23/2026
George H. VERIFIED CUSTOMER
Overall excellent customer service!
2/23/2026
Luis D. VERIFIED CUSTOMER
Tony always very helpful and knowledgeable. I appreciate him because he takes the time to explain when I have further questions. Thanks Tony and Honda HB!!
2/23/2026
Ricardo M. VERIFIED CUSTOMER
Enrique was very polite,professional,and honest.
We had terrible customer service in Glendora and learned the hard way.I bring my car to Norm Reeves where I bought it and couldn't be happier.
Enrique is very knowledgeable and explained everything. He has Hyundai's back. Thank you! Rick Martorana
2/23/2026
Jj H. VERIFIED CUSTOMER
This is my first time doing service here, and Andrew was by far outstanding. He clearly has explained the process, and once complete broke down my multi point inspection line by line. I will be 100 percent be bringing back my cars for service here.
2/23/2026
Shannon S. VERIFIED CUSTOMER
John was pleasant to work with and he provided great service.
2/23/2026
Keon Jin. VERIFIED CUSTOMER
He was service so nice and good feedback. Also very convinece about service. I’m so satisfied with his service and attitude
2/23/2026
Louie M. VERIFIED CUSTOMER
On Feb 21 Mary called me and said I could pick up my serviced Ev on Sunday . So on Sunday I called to pick up my Ev for the dealership, and waited about 30 min to get the key , talk briefly with the manager and he was too busy , after waiting I decided to take
My car via app / card key and left . The key would have too 2 min to get ? But he wanted me
To wait . Ridiculous
I even called that am to
Make
Sure that a can pick it up …. No key
2/23/2026
Octavio M. VERIFIED CUSTOMER
Great
2/23/2026
Anh S. VERIFIED CUSTOMER
First time to West Covina location. Service was quick, faster than expected. David Ochoa was very professional. I appreciated him walking me to the waiting room and showing me where the drinks/snacks, wifi, and restrooms were. Experience was very positive thanks to David! Will definitely come back to this location for next vehicle service.