Too long and advisor Aaron Perez needs to work on his customer service and communication skills, promised me that the job was going to be done in 2 hours and the actual time was 5 hours!!!!!!
2/25/2026
Edna V. VERIFIED CUSTOMER
It took 4 visits lasting a total of 43 days, not to mention 4 separate calls to AAA to deal with jump starts to my vehicle due to ongoing battery drain issues, but it looks like the most important and ongoing issues have finally been addressed. I appreciate Kyle’s patience in dealing with me, because I’ve been pretty grumpy about my vehicle’s issues never seeming to have been addressed. I’m glad things are finally better now and I feel my vehicle is now reliable.
2/25/2026
Deborah Y. VERIFIED CUSTOMER
John did excellent customer service , from beginning to end. I highly recommend him as asset to Norm Reeves. Pleasant work with.
2/24/2026
Consuelo T. VERIFIED CUSTOMER
Helpful, accommodating, knowledgeable.
2/24/2026
Leeza F. VERIFIED CUSTOMER
Ramez was incredibly friendly, helpful and proactive during my visit.
2/24/2026
Dianne B. VERIFIED CUSTOMER
Very friendly and great service!
2/24/2026
Supraja T. VERIFIED CUSTOMER
Very happy.
2/24/2026
Rafaela A. VERIFIED CUSTOMER
Muy buen servicio me encanta como me ayudan con mis servicios muchas gracias
2/24/2026
Susan C. VERIFIED CUSTOMER
Q always takes good care of me. I trust him.
2/24/2026
Byron R. VERIFIED CUSTOMER
Arrived on time but waited 20 minutes for the attendant. Before she arrived, and she was good, the gentlemen prior were not as helpful. Maybe you take in too many appointments Mondays or you have a lot of walk ins on Mondays. I’m steering clear of Mindays. Josh was great and was the driver of the van.
2/24/2026
Grecia G. VERIFIED CUSTOMER
I cane to this Toyota dealership to get my vehicle service done.. once everything was completed they send you the itemized copy of the receipt letting you know what you are getting charged for… I was not expecting to pay way less than what the receipt said.. I was very pleased and I will continue to bring my car for services at this location in the future… I have also purchased my very first car here back in 2014.. I still have that car and I purchased a second one back in 2021
2/24/2026
Anthony M. VERIFIED CUSTOMER
Thank you!
2/24/2026
Lito V. VERIFIED CUSTOMER
Knowledgeable, great customer service skills & very informative. Tire asset for Honda.
2/24/2026
Eduardo D. VERIFIED CUSTOMER
Robert went out of his way to provide amazing customer service, your company is very lucky to have someone like him representing your team.
2/24/2026
Danny E. VERIFIED CUSTOMER
Hannah was extremely helpful and professional.
2/24/2026
Richard G. VERIFIED CUSTOMER
Excellent service and customer satisfaction. Nice work. Edward is a 10. Thanks!
2/24/2026
Maria G. VERIFIED CUSTOMER
Satisfied with fix, Adrian did a good job. I am
Disappointed that I had to take afternoon off frwork because someone before todays service did not do the job correctly.
2/24/2026
Kwiye K. VERIFIED CUSTOMER
Sal is the best! He is always so welcoming and always exceeds my expectations of all around wonderful customer service. Any questions are always answered and I always feel so well taken care of. Thank you so much!