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Real Reviews from VERIFIED CUSTOMERS
James T. VERIFIED CUSTOMER
Denise Lopez is an outstanding representative of your company. Superb service!
3/25/2026
Tony C. VERIFIED CUSTOMER
Great advisor with professional communication skills and very pleasant to work with
3/25/2026
William R. VERIFIED CUSTOMER
He provides a nice qualified service to the customers
3/25/2026
Rosario L. VERIFIED CUSTOMER
Yes , very good thank you .too Javier Peña ,
3/25/2026
Louann J. VERIFIED CUSTOMER
Benito Torres has taken care of my Honda cars for over 20 years! He gives an honest assessment of my car service needs. I’m grateful for his dedication to giving superior customer service. I make sure when I make my car service appointment that it is a day that Benito will be working. Thank you Benito!!
3/25/2026
Emily G. VERIFIED CUSTOMER
sal was great. he communicated well what was going on and was knowledgeable and personable. you should give him a raise, he deserves it
3/25/2026
Ma P. VERIFIED CUSTOMER
His suggestions and explanations helped me a lot to understand what is going on with my car. I really appreciate it. Two thumbs up. ???????????????? Excellent service✌????
3/25/2026
Mark A. VERIFIED CUSTOMER
Thank you!
3/25/2026
Stacy S. VERIFIED CUSTOMER
Ernesto worked hard to get my extended warranty to cover my service. I really appreciate his efforts.
3/25/2026
Tierra H. VERIFIED CUSTOMER
Service was great thanks
3/25/2026
Vincent C. VERIFIED CUSTOMER
I spent @2400$ on my a/c in October,and was told bring it back if any problems. less than 1000 miles later it wasn't working again. Not only charged diagnostic fee , which I think I shouldn't have been charged due to same problem that was just fixed.I was told it would take additional $1100 to fix it this time.I was told brand new running like new , now barely used the car and a/c down again , a coincidence ?. There was a recall on these a/c and it didn't apply to me . I paid quite a bit first time and declined additional 1100 . I feel unsatisfied and will question if I use use again or recommend NORM REEVES HONDA.
3/25/2026
Bradley P. VERIFIED CUSTOMER
Kyle provided a heighten level of professionalism with a personal touch. The overall experience was excellent. Thank you Kyle and the team @ Norm Reeves Genesis!!
3/25/2026
Erin B. VERIFIED CUSTOMER
Hannah was excellent! Warm and friendly. Immediately had me feeling like she would take care of me well. She educated me in a way that was easy to understand. And she helped me look for coupons for the services I needed. I look forward to her being my service advisor in the future!
3/25/2026
Leobardo O. VERIFIED CUSTOMER
Polite and efficient.
3/25/2026
Alicia P. VERIFIED CUSTOMER
Ruben is great! He’s personable and professional. I felt like I could trust him to recommend what’s best for my car. I’ll definitely be back because of Ruben ????.
3/25/2026
Desiree P. VERIFIED CUSTOMER
Thanh has excellent customers skills. Im thankful for taking care of me
3/25/2026
Naresh K. VERIFIED CUSTOMER
Good work
3/25/2026
Kimberly H. VERIFIED CUSTOMER
I continue to be happy to drive past two other dealers to bring you my business. Thank you for treating me fairly and doing a good job. :) 10/10
3/25/2026
Maria Z. VERIFIED CUSTOMER
Great customer services and friendly.
3/25/2026
Ramon A. VERIFIED CUSTOMER
Excellent customer service from Samuel very satisfied with service
3/25/2026