Everything was great. Benito was kind,courteous and helpful in explaining what was needed for me car. I also appreciated that he communicated with me prior to my visit.
Even provided a shuttle for us to nearby shopping center since I live in Culver City.
1/26/2025
Aurelia C. VERIFIED CUSTOMER
Received excellent customer service, this is why I keep coming back to Norm Reeves H B
Thank you!
1/26/2025
Juan L. VERIFIED CUSTOMER
Mr.Q Holt is the best as always excellent service Thank you Q. And thank you Toyota ????
1/26/2025
Manny D. VERIFIED CUSTOMER
Thank you
1/26/2025
Sheyla V. VERIFIED CUSTOMER
Very nice and professional, will come back soon!
1/26/2025
Don P. VERIFIED CUSTOMER
Rober Farr is my to go person with all my maintenance and services. He is one of the best service advisor that I ever met and yes I would love to recommend him to anyone that need any kind of services to him.
1/26/2025
Gloria J. VERIFIED CUSTOMER
Paid for an alignment but my car still pulls to the right
1/26/2025
Mohamed H. VERIFIED CUSTOMER
Thank you so much for your help. I really appreciate it. Thank you.
1/26/2025
Beverly B. VERIFIED CUSTOMER
Great Rep. Trinity is a great asset for Honda.????
1/26/2025
Austin G. VERIFIED CUSTOMER
Also appreciated the efficiency and professionalism of Q. Another example of top customer service.
Ozzie
****-****-xxxx
1/26/2025
Daniella H. VERIFIED CUSTOMER
Thanks for making it easy!
1/26/2025
John J. VERIFIED CUSTOMER
Jacob James was very friendly, knowledgeable and professional. Very happy with his service.
1/26/2025
Brian S. VERIFIED CUSTOMER
My two service writers were absolutely amazing and went
Above and beyond to help me!
1/26/2025
Lisa S. VERIFIED CUSTOMER
Mohamed was very pleasant and nice to work with.
The car was brought in for recall. When we picked up the car several settings had been reset - braking level, interior lights, driving lights. I assume that the software update did this.
I would like to suggest that when a software update resets many of the settings that you let the owner know which settings have been reset so they can put them back to their liking.
1/26/2025
Justin N. VERIFIED CUSTOMER
Service was excellent!
1/26/2025
Edward D. VERIFIED CUSTOMER
Vivian is a great player of the team.
1/26/2025
Felipe G. VERIFIED CUSTOMER
Thanks
Sal Lua
Very good service
In Norm Reeves Honda Superstore Vista, CA
1/26/2025
Karen T. VERIFIED CUSTOMER
Very good
1/26/2025
Jake H. VERIFIED CUSTOMER
Joseph the service coordinator was awesome. He maintained great communication and answered all my questions. Lastly, I realty appreciate Honda's support for the military with the discount. Have a great year.