Edwin went above and beyond my expectations! The service department at Norm Reeves Genesis of Cerritos is exceptional and impressive.
Thank you,
Christine E
1/31/2025
Elycia C. VERIFIED CUSTOMER
Luis and the team were great!
1/31/2025
Deanna M. VERIFIED CUSTOMER
Courteous, knowledgeable and a pleasure to deal with
1/31/2025
Orlando Ivan. VERIFIED CUSTOMER
Excellent service!
1/31/2025
Danielle S. VERIFIED CUSTOMER
He got me out within half an hour. I was expecting one and a half hour.
Thanks to your team!
1/31/2025
Craig C. VERIFIED CUSTOMER
John Beck is Awesome !
Very friendly, Very helpful, and we promise to stay with your Dealership for the life of our car. ????????
Sincerely,
Craig & Debbie Crispin
1/31/2025
Francisco E. VERIFIED CUSTOMER
All was good, thank you
1/31/2025
Olivia R. VERIFIED CUSTOMER
Oscar was very professional, helpful and informative. Great personality. I appreciate him.
1/31/2025
Edward G. VERIFIED CUSTOMER
Awesome service experience
1/31/2025
Pamela S. VERIFIED CUSTOMER
Manny is the kind of person who goes out of his way to help people without making them feel uncomfortable. He is kind and knowledgeable. I appreciate that kind of support and respect.
1/31/2025
Kenji A. VERIFIED CUSTOMER
Finished the repair well ahead of the projected time and even fixed a headrest problem I’ve had since the day I bought the car at no additional cost.
1/31/2025
Raul Nelson. VERIFIED CUSTOMER
The blind spot of my car didn't fix.
1/31/2025
Randy M. VERIFIED CUSTOMER
Crystal has been my service advisor for a couple of years now and I trust her completely. She’s always interested in my car and why I come to the dealership and I enjoy working with her.
1/31/2025
Stephen K. VERIFIED CUSTOMER
Excellent service. Friendly and professional!
1/31/2025
Eiji N. VERIFIED CUSTOMER
Brandon was very professional and helpful in explaining the requirements of the services needed.
1/31/2025
Cesar M. VERIFIED CUSTOMER
Everyone was nice and polite the only thing was that I had to wait for 2 hours to be able to get shuttle to my house, just because someone forgot about me was waiting, this should be taken no more than 15 to 20 minutes
1/31/2025
Ankurkumar P. VERIFIED CUSTOMER
As always flawless. Keep up the good work
1/31/2025
Demi A. VERIFIED CUSTOMER
very straightforward, helpful and quick
1/31/2025
Ronald R. VERIFIED CUSTOMER
Everything went very well today thank you very much. My Honda associate helped me a lot. He deserves the highest regard.
1/31/2025
Marcy O. VERIFIED CUSTOMER
John gave impeccable service. He was professional, thorough, patient with all my questions, and personable. He is an asset to Norm Reeves Honda and I will definitely be back with my future service needs.