I appreciate Benito so very much. He has always helped me take the best care of my beloved CRV!
2/7/2025
Randy N. VERIFIED CUSTOMER
It seems I am unable to submit a detailed comment and is timing out. Please advise. Thank you.
2/7/2025
Ana M. VERIFIED CUSTOMER
Josue went out of his way to fit our needs onto his work schedule; we salute And appreciate this!
Go Volkswagen!
2/7/2025
Ala A. VERIFIED CUSTOMER
Nathaniel was so professional and helpful
2/7/2025
Kayla K. VERIFIED CUSTOMER
Michael and the service team were great. What I did NOT appreciate was getting a sales text from an Andrew asking about purchasing my car while I was there waiting for service updates.
2/7/2025
Jose Roberto. VERIFIED CUSTOMER
Very satisfied with Jonathan’s Romero help.
2/7/2025
Renee T. VERIFIED CUSTOMER
Javier did a good job. Thank you
2/7/2025
Linda S. VERIFIED CUSTOMER
Jacob was really professional, efficient and personable. He took great care of myself and my vehicle.
2/7/2025
Sombut K. VERIFIED CUSTOMER
I have bad experience with service department. Bring the vehicle for recall fuel pump but service provider convinced my son to do clean fuel injection for $275 which we don’t need . My vehicle mileage only 52000 miles and not required to do it right now , right now . Guess this is how your company tactics to make extra every time bring vehicle for service.
Bring the car for recall fuel pump ending pay extra for somethings that doesn’t need , this location deserve no star from me . BTW clean fuel injection only required between 60,000. -90,000 miles
I will look for diff dealers for next vehicle or services in the future. Used to be good and honest but that reputation is not there today in my opinion.
2/7/2025
Gustavo B. VERIFIED CUSTOMER
Excellent service, communication, and professional!
2/7/2025
Bidushi N. VERIFIED CUSTOMER
Not fixed the issue. The attitude is not good of aaren he is stupid he quoted my car to fix 10K but outside shop just fixed in 1K . **** stupid honda service never gonna come back.
2/7/2025
Miguel S. VERIFIED CUSTOMER
Excellent service.
Always great.
Thank you
2/7/2025
Melvin B. VERIFIED CUSTOMER
Fast service, thanks for getting me in and out of there quickly.
2/7/2025
Rose D. VERIFIED CUSTOMER
Ernesto Arellano was very professional and provided outstanding customer service. Thank you.
2/7/2025
James K. VERIFIED CUSTOMER
Jimmy did a great job communicating with us throughout the process. Thanks Jimmy!
2/7/2025
Chul K. VERIFIED CUSTOMER
Services were done fast which I liked, but after I left the dealership I had low tire pressure on the screen and I had to go back and get the message cleared by the service desk. Also after the oil change nobody bothered to reset the oil life . I think the technician should have reset everything before I left
2/7/2025
Byron G. VERIFIED CUSTOMER
My service writer Q Holt here at Norm Reeves Toyota really went above and beyond taking care of me. There was a mix up but he handled it like a true professional. I’ll keep coming back. Very satisfied.