My van was supposed to be detailed and it wasn’t like that.
2/20/2025
Mostafa A. VERIFIED CUSTOMER
Renato was so professional and kind
He arrange my ID4 service very good
2/20/2025
Livier C. VERIFIED CUSTOMER
I’m thrilled with the exceptional customer service I received from Ernesto today. From the moment he greeted me at my car to check out, I’ve had consistently unpleasant experiences at the Escondido location. However, Ernesto has completely changed my perspective and made me find my new favorite advisor. Well done, Ernesto! You’re truly rocking it at your job!
2/20/2025
Pamela O. VERIFIED CUSTOMER
Benito is fantastic. I can always count on him. The whole service department is amazing. Thank you for your services. I only come here.
2/20/2025
Daniel B. VERIFIED CUSTOMER
I received great service. Communication was exceptional. I received timely updates, this is very important! Please train other reps to be great like her! AAAAA++++++
2/20/2025
Isabel F. VERIFIED CUSTOMER
Jesse is friendly ,has sense of humor . Good service . Thank you !
2/20/2025
Alvin N. VERIFIED CUSTOMER
N/A
2/20/2025
Alejandra A. VERIFIED CUSTOMER
Ramiro Montez always helps me with my car he has a great customer service and try’s his best to explain any issues with my car
2/20/2025
Debra S. VERIFIED CUSTOMER
Manny Sanchez was helpful. After 2 hrs I went to find Manny. Another person checked my paperwork. Manny didn't call me.The car was against a wall by the garage. There were about 3 cars to go?
Mine still no calling me.
2/20/2025
Brandon L. VERIFIED CUSTOMER
Arbenz listened to my concern and took care of what needed to be taken care of. THANK YOU!
2/20/2025
Vijaykumar S. VERIFIED CUSTOMER
Very friendly and Excellent service
2/20/2025
Carolyn N. VERIFIED CUSTOMER
Leo was friendly and very accommodating. My service was done in a timely manner and was notified when it was ready.
2/20/2025
Yareli P. VERIFIED CUSTOMER
Friendly and told me all the things that would be done to my car and that it'll be done in an hr and it was.
2/20/2025
Craig B. VERIFIED CUSTOMER
Edwin was great!!!!! Service work great!!! The car wash however was sub-par. Some areas of car and windows still had dusty/dirty surface. The wheels were still dirty with tire-black overspray. I had to borrow cloth from service advisor to wipe off all wheels myself before driving away with such unsightly surfaces. I ended up taking it to car wash myself when I got home.
2/20/2025
Roger S. VERIFIED CUSTOMER
Jacob is very good service agent
2/20/2025
Hyun C. VERIFIED CUSTOMER
Candice did a great job. Picking up the car on the other hand was less than desirable. Didn’t expect to have to wait almost 30 minutes to get car after arriving for pick up.
2/20/2025
Kevin G. VERIFIED CUSTOMER
Thanh is great! Very happy!
2/20/2025
Monica C. VERIFIED CUSTOMER
Very good service
2/20/2025
John B. VERIFIED CUSTOMER
Savanna was very helpful and informative. She explained things very well. I told her I would wait for the car and she said it would be ready between 2 and 3 pm .it was ready at 1pm .and I was there at 10am .very good.