Denise was wonderful. She was attentive and patient and kept me informed throughout the process
2/20/2025
Larry H. VERIFIED CUSTOMER
He was effective and professional.
2/20/2025
Susan S. VERIFIED CUSTOMER
Benito is great!
He got my car fixed quickly. He was very accommodating in scheduling my appointment.
2/20/2025
Steven K. VERIFIED CUSTOMER
I am very, very happy with the service. It was more than wonderful. I loved the place because all the workers had a smile on their faces and were very cooperative. This treatment will **** here every time.
2/20/2025
Brian J. VERIFIED CUSTOMER
Great customer service. Thank you.
2/20/2025
Lou G. VERIFIED CUSTOMER
I have been very happy taking my Toyota Corolla Cross to your dealer for my first 25,000 mile checkups. Great experience and very nice waiting room with coffee machines.
Karina was very helpful too in answering my warranty questions.
Lou
2/20/2025
Irma L. VERIFIED CUSTOMER
Thanks
2/20/2025
Ray P. VERIFIED CUSTOMER
We received excellent service from Nancy! Thank you.
2/20/2025
Victor S. VERIFIED CUSTOMER
All went on well
2/20/2025
Eugene G. VERIFIED CUSTOMER
Although I am satisfied with the recall part of the work, I am sort of puzzled by the fact that my backseat was up and the things that were on the reclining backseat were replaced in the back of the car. Was the car used to transport someone or something
2/19/2025
John B. VERIFIED CUSTOMER
All was good except when I checked in I was asked to verify my mobile phone number . I indicated the phone in the dealership system was my wife’s phone number and I asked that it be changed to my phone number but somehow it wasn’t changed and I received no notifications that my car was ready. After waiting for 3 hours I finally went back to the service desk and found my car’s maintenance had been completed 2 hours earlier. At checking I also indicated that I would be waiting at the dealership until my car was ready but no one came to look for me at all even after the service had been completed 2 hours earlier. Please insure that you have my phone number ****-****-xxxx for my 2021 Venda. Thanks, John B
2/19/2025
Donna Y. VERIFIED CUSTOMER
Gerardo, was an excellent service advisor! If we weren’t happy with what was happening, he made it right and that made my wife and I very happy! Overall, the mechanic that worked on our car was excellent, the result was our car ran like new! We couldn’t ask for more than what they did. Good repair, great price, great people…Normal Reeves Honda!
2/19/2025
Christina H. VERIFIED CUSTOMER
Payed $298.60 for them not to fix anything. I asked them to check why my sensors were on, even tire pressure sensors are on and pressure is fine when I check manually. Horrible service. Don’t come here. Waste of money for them to do NOTHING with my car. Not even a car wash or a “have a great rest of your day”. SCAM
2/19/2025
Shanan C. VERIFIED CUSTOMER
I was able to relay my concerns and she made notes for the technicians to check. Gave me peace of mind when going on a road trip next week.
2/19/2025
Linda H. VERIFIED CUSTOMER
I brought the car in due to a possible Cruise Control issue and navigation screen not turning off after right hand turns. Apparently all is well. Thank you, Linda H
2/19/2025
Richard P. VERIFIED CUSTOMER
Benito was polite and efficient! He explained everything to me and called a shuttle to take me home and bring me back when my car was finished. Service like this is why I return to Norm Reeves Honda for my car care.
2/19/2025
Maria R. VERIFIED CUSTOMER
Him it is very nice person I happy to the service
2/19/2025
Araceli V. VERIFIED CUSTOMER
N/A
2/19/2025
John H. VERIFIED CUSTOMER
John Le provided comprehensive service options for my 2018 Clarity. The services and repairs were completed on time. John was very courteous and knowledgeable. Thank you.