Excellent experience working with Nathaniel Arce as usual. All questions answered promptly to my satisfaction and service completed as promised.
3/1/2025
Vince R. VERIFIED CUSTOMER
Ernesto was very professional and extremely helpful and polite
3/1/2025
Martina F. VERIFIED CUSTOMER
Oscar was very professional
3/1/2025
Oscar G. VERIFIED CUSTOMER
Great experience
3/1/2025
Joseph H. VERIFIED CUSTOMER
I felt that Jacob James and the rest of the team went above and beyond in taking care of my car! Thank you all and I'll be back for my next routine service
3/1/2025
Albert A. VERIFIED CUSTOMER
Very efficient & courteous. Car was repaired to our satisfaction.
3/1/2025
Raymond N. VERIFIED CUSTOMER
I had very bad experience over there and the manager had to step in to try to help… the person directly working with me was totally disrespectful, rude and unprofessional to the top. I was chocked wow etc.
3/1/2025
Ken P. VERIFIED CUSTOMER
Wonderful experience!
3/1/2025
April B. VERIFIED CUSTOMER
Very professional. Went over my 7 year warranty items that are coming due.
3/1/2025
Dino S. VERIFIED CUSTOMER
Seamless check in and check out, well done job by a professional , knowledgeable mechanic on my vehicle.
Great experience with my service advisor Mr. Jacob , professional, knowledgeable, reliable, very polite and most importantly very good communicator . I thank y”all and Norm Reeves Honda for a such a great customer service.
Thanks again.
2/28/2025
Ajeshni K. VERIFIED CUSTOMER
Richard was so disrespectful. He was dismissive, liar, and rude as well. I tried to explain to him that I had Toyota Service Care and he tried to tell me I didnt because he wanted to sell me tire rotation. I had to call toyota to explain to me what services I had for my car and when I told him what they told me he said I was wrong and so were they and then proceeded to talk down to me and mansplaining the situation to me. He made the experience so horrible that I don't want to buy anything with toyota ever again. This is so disappointing as my dad and I have been with toyota and buying services with them for over 15 years. In the end, since he went home and another service advisor finished the interaction with me, she told me thatbI was correct and was going to get all of that done.
2/28/2025
Oscar A. VERIFIED CUSTOMER
I appreciate Nancy explaining that it shouldn't be long for my service even without an appt made and made me feel comfortable to stay and wait in the lobby instead of getting shuttled home and back. It really was faster than expected.
2/28/2025
Steve P. VERIFIED CUSTOMER
Great work as always. ????
2/28/2025
Sherrel Z. VERIFIED CUSTOMER
Thanks for your professionalism.
2/28/2025
Wendell V. VERIFIED CUSTOMER
Thank you guys for everything!
2/28/2025
Maria G. VERIFIED CUSTOMER
Very helpful and professional.
2/28/2025
Morgan F. VERIFIED CUSTOMER
He was very thoughtful and helpful, fully communicating and over delivered on expectations. Thank you!
2/28/2025
Naser . VERIFIED CUSTOMER
Thank you for your service. Happy to know you.
2/28/2025
Rachelle E. VERIFIED CUSTOMER
Benito is the person I always go to as he is honest and trustworthy person. He doesn’t try to make you do things that your car does not need. I always ask for him when I get for my work service.