I came in for a simple oil change and tire rotation, and had already made an appointment. I arrived to my appointment 15 minutes early. Still it took almost 4 hours for them to finish the simple maintenance work.
7/15/2026
Sompon V. VERIFIED CUSTOMER
Love it
7/15/2026
Ken G. VERIFIED CUSTOMER
Comfortable waiting room and love the free coffee
Thanks.
7/15/2026
Anthony L. VERIFIED CUSTOMER
He did a great job
7/15/2026
Victoria H. VERIFIED CUSTOMER
My service today was easy fast and George was super nice and helpful.
7/15/2026
Kate N. VERIFIED CUSTOMER
Professional, kind and attentive employees. Happy with the service and it was free, so really can’t complain! Thank you!
7/15/2026
Rubik C. VERIFIED CUSTOMER
advisor patrick was very kind and helpful he made process so simple and took great care of me
7/15/2026
Gabriel A. VERIFIED CUSTOMER
Thanh was one of the best advisors I’ve worked with out of all the Honda locations I’ve visited to have my car serviced. He was very informative and helpful.
7/15/2026
Idelsis G. VERIFIED CUSTOMER
Enrique was exceptionally professional in handling my situation with my Tucson. I was extremely satisfied with the complete repair procedure. He was always available to answer any questions and I was pleasantly surprised at the beautiful condition they returned the vehicle to me. Thank you for your great service and I always tell my friends Cerritos Hyundai has great service.
7/14/2026
Mark B. VERIFIED CUSTOMER
Ramez was very professional
7/14/2026
Daniel M. VERIFIED CUSTOMER
Benito is an amazing mechanic supervisor and very honest.
7/14/2026
Philip D. VERIFIED CUSTOMER
Very Professional, pleasant person
7/14/2026
Martin H. VERIFIED CUSTOMER
I linked the attention and service from Eduardo I am very pleased
Thanks
7/14/2026
Bill B. VERIFIED CUSTOMER
Norm Reeves Toyota San Diego came thru for me big time! I was working in San Diego from out of town when my brake light assemblies began malfunctioning. The parts dept was quick to understand exactly what parts I needed, ordered them asap and they came in early! Then the service dept was able to move my install appt up 2 full days so my car was functioning properly and legally! My representative was Jessica H. and she was a delight to work with. And the parts were on sale for almost half the price I received from an LA dealer! I’m very very satisfied with my experience at Notme Reeves Toyota San Diego!
7/14/2026
Ma P. VERIFIED CUSTOMER
Ram, as always helped me with all my questions about my accord. Explained which ones needs to be dealt with first and always have some suggestions for the future visit. Two ???????? Thanks Ram
7/14/2026
Ana G. VERIFIED CUSTOMER
Leo was as always a great help and explain everything that was done to my understanding
7/14/2026
Erick M. VERIFIED CUSTOMER
He was helpful and great.
7/14/2026
Rosaben D. VERIFIED CUSTOMER
The service was done beyond my expectation.
7/14/2026
Richard G. VERIFIED CUSTOMER
I am completely satisfied with the customer service Ruben Marquez provided. Ruben Marquez is very professional, knowledgeable and overall amazing. Ruben Marquez is the image of great customer satisfaction and with his outstanding work ethics makes me want to recommend customers to the Honda Norm Reeves.
7/14/2026
Sarah H. VERIFIED CUSTOMER
Took too long call advisor to let me know tax advisor for updates never responded. Spoke to Bianca to call him. Wait for his call never answer.