Thank you for that great service, I am very satisfied with the work you provided to my Accord and a special thanks to Julie Canales for the excellent service thanks again
4/2/2025
Elizabeth S. VERIFIED CUSTOMER
100% satisfied and grateful to have Viviana Saenz, and my most resents service appointment support - Tony Lagos, provide excellent care and attention to my (now third HB Norm Reeves purchased and serviced) Honda Minivan.
Your entire crew from check-in to close out, are truly exceptional. Well done. Thank you!
4/2/2025
Jeanne W. VERIFIED CUSTOMER
Excellent service. Very pleased.
4/2/2025
Michael W. VERIFIED CUSTOMER
Everything taken care of and ready when promised.
4/2/2025
Carol F. VERIFIED CUSTOMER
Kevin is absolutely fabulous! Thorough, and so easy to work with. We hope we run into him again!
4/2/2025
Tiffany H. VERIFIED CUSTOMER
Oil change this time. Oil spilled over around oil cap and over oil. (Too much engine oil is not good).
Other than that, the front service and time to complete the job is very good.
Thank you all for car services.
Dan
4/2/2025
Jason L. VERIFIED CUSTOMER
I brought my vehicle in as a result of needing emergency repair to the radiator. Clayton kept me informed and up to date on the status of the repair in a timely fashio via text messages and phone calls. I appreciate his hard work, dedication, and level of service. Thank you for a job well done!
4/2/2025
Mario P. VERIFIED CUSTOMER
Good service. MP
4/2/2025
James R. VERIFIED CUSTOMER
I appreciate her letting me know about spark plugs and radiator flush.
4/2/2025
Ricardo L. VERIFIED CUSTOMER
Mr. Barr was professional , efficient and informative for my next seevice visit
4/2/2025
Robert R. VERIFIED CUSTOMER
As always Viviana and the mechanics did a great job.
4/2/2025
Lori W. VERIFIED CUSTOMER
Fast, easy, smooth visit. Solid, trustworthy advice. I always ask for Robert Farr to be my advisor to take care of everything.He hasn’t ever steered me wrong and seems to have an extremely effective relationship with Toyota’s mechanics.
4/2/2025
Magdalena Q. VERIFIED CUSTOMER
Excellent customer service by Jonathan Romero. Jonathan answered all of my questions and concerns regarding my vehicle.
4/2/2025
Robert G. VERIFIED CUSTOMER
I had an oil change, differential fluid change, tire rotation performed. It was done quickly. The service advisor (Ariel) was professional and friendly. A great experience.
4/2/2025
Adam M. VERIFIED CUSTOMER
I was told I needed an appointment for Saturdays. However, there was some taking in without appointments. Guess it’s who you know there.
4/2/2025
Hilda B. VERIFIED CUSTOMER
Its useless to have a scheduled appointment. It took 2 hrs just to have an oil change. And i saw cars that were behind me at check in leaving before me. And it exceeded my wait time to pick up my car. My car was just park in front and my advisor did not call me on time.
4/2/2025
David T. VERIFIED CUSTOMER
Viviana is an excellent service advisor. I’ll be back !!
4/2/2025
Cathy L. VERIFIED CUSTOMER
Candice is awesome. Love her warm smiles and good communication.
4/2/2025
Trey G. VERIFIED CUSTOMER
Kyle was great to work with and was extremely helpful and incredibly friendly as well. I hope all my future services go through Kyle as he was great!
4/2/2025
Eric W. VERIFIED CUSTOMER
I went here to have something checked out that I have gone to try to get it fixed from other Toyota dealerships. This one was no help. The service advisor wanted to charge me $45 to put an air filter in my car that I had already purchased and I brought it with me to just have the technician put it in it would’ve took him two minutes to slide it in and take the old one out. I have an issue with my windshield wipers and they wanted to charge me $200 to look at the problem I had taken it to Toyota three other times and they had told me the same thing but when they don’t find the problem, they didn’t charge me anything and this gentleman from the service team that dealt with me told me that I had to pay for the technicians time so I told him just to change the oil and rotate the tires and that was fine. My car has an extended warranty and it’s covered according to the extended warranty people all Toyota would’ve had to do was bill the service call to the extended warranty.