I can’t begin to tell you how grateful I am for you fixing my air conditioning. It’s been broken for 7 months and I have been dreading looking at the future summer heat while driving.
Tony was awesome - very helpful and found my case on file immediately. John (management)reached out to me with aide and I truly could not be more appreciative.
I also have used your shuttle service multiple times and it’s never more than a 5-10 minute wait. Very helpful! Thank you.
4/20/2025
Liberato M. VERIFIED CUSTOMER
John Le is an excellent service advisor. He always go extra mile to satisfy clients. He delivers what he promises. I highly recommend him.
4/20/2025
Paul I. VERIFIED CUSTOMER
Great service!
4/20/2025
Amador G. VERIFIED CUSTOMER
Excellent costumer service
4/20/2025
Richard M. VERIFIED CUSTOMER
Great service
4/20/2025
Roger C. VERIFIED CUSTOMER
Ram Diego very excellent customer service
He really care about the customer needs I really appreciated him
10 star for me
4/20/2025
Jennifer C. VERIFIED CUSTOMER
Jesus is absolutely amazing! His customer service skills are top notch. He is the reason we will continue to us Norm Reeves Subaru for services.
4/20/2025
Ramon S. VERIFIED CUSTOMER
Mr.Oscar Ortega was very respectful, knowledgeable and friendly ???? satisfied with the service provided.
4/19/2025
Pilar E. VERIFIED CUSTOMER
Thank you Benito it was a very friendly and fast service, really appreciate it.
4/19/2025
Daniel B. VERIFIED CUSTOMER
Nathan is a great service advisor ! I hope he never leaves
4/19/2025
Lorraine P. VERIFIED CUSTOMER
Im very unsatisfied with the service I received on 04-16-25. I originally had an appointment for a car recall & chip windshield damage repair. I stated there was 2 chips that needed to be patched up , however upon inspecting the chip in the front windshield driver side, it still felt grainy and it honestly look like it wasn’t even repaired. Also i’d like to know if there’s cameras by car repair area. I found some scratches and chip paint in passenger door and rear scratches in the back. It honestly look like they didn’t take care of my car.
4/19/2025
Juan L. VERIFIED CUSTOMER
He was very professional and helpful.
4/19/2025
Alma A. VERIFIED CUSTOMER
Excellent customer service
4/19/2025
Thomas S. VERIFIED CUSTOMER
Simona is an ideal consultant. She represents both Norm Reeves and corporate Toyota very well
4/19/2025
Kate S. VERIFIED CUSTOMER
John was super helpful and informative. I was able to get my car in next day and it was fixed in one day! Amazing service and communication. Thank you!
4/19/2025
Richard F. VERIFIED CUSTOMER
Damaged passenger side rear suspension not fully repaired.
4/19/2025
Daniel A. VERIFIED CUSTOMER
Very responsive, professional & courteous! Way to go! Thanks. Dan A.
4/19/2025
Marvin K. VERIFIED CUSTOMER
Jorge is a great service adviser. I feel like he cares about the people he helps. He’s a great guy and goes above and beyond, keeping me updated on my cars status the entire way. If more service advisors were like him Honda would be a better place.
4/19/2025
Nancy G. VERIFIED CUSTOMER
He is very knowledgeable about everything discussed. I am very happy with the service I was provided.