Excellent service and attentions from George Juarez
4/30/2025
Linda W. VERIFIED CUSTOMER
The visit was great. Alex did a great job explaining everything to me. Thank you Alex
4/30/2025
Roman G. VERIFIED CUSTOMER
Great customer service from Michael. Offered to wash car after service completed. Greatly appreciated!
4/30/2025
Apolonio A. VERIFIED CUSTOMER
Nicole excelente
4/30/2025
Shiela Manglapus. VERIFIED CUSTOMER
It’s the longest oil change I ever experienced. It took us 3 1/2 hours from checking in to getting inside our car for oil change. I understand it’s busy but to pass us around who will take care of us is ridiculous. Originally gave us a quote of $62..with tax. The first person that we approached gave us the quote and then instructed us to wait in our car for someone to help us. The next person gave us a quote of $164 with everything. We kindly declined it and just told were there for an oil change only and gave us another quote of $124 and insisting that it’s best to do all the advised checked. We told the person that we only got a quote for $60 and then pass us again to Robert to deal with us. We told Robert what we want only oil change and he agreed on our original quote of $60 plus tax. No questions ask. Is all the service should know the basic price and not just give us whatever number and why to other people have the same price and the other one is not. $60 and $124 are both different price for just an oil change. Why the service department giving us different number. And as I said only oil change no checking of tires/ brakes and anything else took us 3 1/2 hours. From 9:30-1pm.
4/30/2025
Trinity F. VERIFIED CUSTOMER
Mike was great and very friendly and he gave excellent customer service.
4/30/2025
Jesse B. VERIFIED CUSTOMER
Fast and easy
4/30/2025
Joyce M. VERIFIED CUSTOMER
Ernesto did an awesome job. The service on my vehicle was running a little past closing time but Ernesto stayed until it was completed so I was able to take it home the same day. He very attentive!
4/29/2025
Alfaham A. VERIFIED CUSTOMER
Very professional, helpful, amazing person
4/29/2025
Crystal K. VERIFIED CUSTOMER
Julie was amazing!!!! She went above and beyond!!!
I was only there for a recall I chose the oil change as welll!
I got my car back very quickly they fixed alll my fluids and somehow my key wasn’t working before my visit! Picked up my car key works now and my car locks again! I’m so happy with the little things the service dept did! And Julie is the definition of great customer service!
4/29/2025
Sufi K. VERIFIED CUSTOMER
Simona did a great job and was very communicative.
4/29/2025
Alejandro D. VERIFIED CUSTOMER
The service I received was exceptional!
George Raygoza was amazing and took care of my car issues without any problems. He got the work done in about 2 hours when the estimated time I was given was 4. When I showed up to pick up my car it was even cleaned up and washed. Amazing service and will ask for him the next time I go in for servicing.
4/29/2025
Francisco G. VERIFIED CUSTOMER
This was a pleasant experience with no problems she handled everything professionally and respectfully. I would come again the whole process was a 10.
4/29/2025
Richard H. VERIFIED CUSTOMER
Best experience yet.
4/29/2025
Jaycee B. VERIFIED CUSTOMER
John was amazing. His customer service was top notch. The car runs smoothly and everything went as expected.
4/29/2025
Eileen Renee. VERIFIED CUSTOMER
Thanks so much see you soon.
4/29/2025
Linda W. VERIFIED CUSTOMER
You have the best staff I’ve ever worked with in owning a car. Congratulations, must be great training and hiring really good people!
4/29/2025
Juan S. VERIFIED CUSTOMER
Gerardo was super helpful throughout the process !! He kept us updated everyday till I got my car back. He was nice and friendly and very professional. We need more people like him!
4/29/2025
Maria F. VERIFIED CUSTOMER
It took 2 hours just to diagnose and another 2 hours for the B1 maintenance. I had an appointment. You need to tell people they are going to be there four hours.