Ruben Marquez provided great customer service. He reviewed all the information and services needed. He took the time to give us information on a nearby restaurant to visit while we waited. We appreciated the attention to detail and professionalism.
5/24/2025
Gary S. VERIFIED CUSTOMER
Simply put Luis has always give me great service. I generally ask for him when I'm setting things up now because I just feel he shows a lot of concern and I just really appreciate that a lot.
5/24/2025
Robert E. VERIFIED CUSTOMER
Easy process with Michael
5/24/2025
Jose E. VERIFIED CUSTOMER
Benito was the best!
5/24/2025
Michelle Y. VERIFIED CUSTOMER
Every experience with your dealership has been excellent.
5/24/2025
Romeo M. VERIFIED CUSTOMER
Louie Ramos was very helpful, accommodating and efficient today. I had a fast, seamless experience bringing in my vehicle for an emergency service. The link the dealer sent after the services were rendered and you can view the image and video of the services done to my vehicle. Very impressive.
5/24/2025
Raymond K. VERIFIED CUSTOMER
Great service
5/24/2025
Nicholas B. VERIFIED CUSTOMER
Keep up the quality work on our VW and please try to keep the prices down Thank You!
5/24/2025
Tessie V. VERIFIED CUSTOMER
Thursday was different from my previous appointment. The customer service and maintenance service was excellent. I would say am not happy with the amount of time I waited. 10:45 was my appt, check-in maybe 11am. Q said maybe around 2:30 or earlier but when they notify me about the car’s service specifics, it’s already passed 3pm. To sum it up, it’s been 4 hours waiting. Maybe next time, make sure that appointments are scheduled in a timely manner.
5/24/2025
Tim K. VERIFIED CUSTOMER
Gary was very helpful and accommodating during my service visit.
5/24/2025
Herbella T. VERIFIED CUSTOMER
Service was done in one hour.
5/24/2025
Judith V. VERIFIED CUSTOMER
Ernesto is an amazing worker!
5/24/2025
Randy P. VERIFIED CUSTOMER
My service visit was handled with efficiency and professionalism from arrival through return of my vehicle when service was completed.
5/24/2025
Bora K. VERIFIED CUSTOMER
Kindness of agent is impressive
5/24/2025
Cheryl S. VERIFIED CUSTOMER
Rosalina has always been great to work with. I service my vehicle at Norm Reeves because of the fantastic customer service Rosalina provides.
5/24/2025
Sooji K. VERIFIED CUSTOMER
Arbenz was very helpful. Thanks.
5/24/2025
Gerlinde P. VERIFIED CUSTOMER
Always above and beyond with the service. Much appreciated ????