Ramiro is a good person.to work with. He communicates effectively. He keeps up to date on what is going.on.with.our car.we are happy to work with him.
5/28/2025
Norberto M. VERIFIED CUSTOMER
Great job
5/28/2025
Linda J. VERIFIED CUSTOMER
I appreciate the fast, courteous service provided with every visit. Thank you.
5/28/2025
Timothy M. VERIFIED CUSTOMER
Both your Toyota app & Norm Reeves website would not work to schedule this service appointment. It got stuck not opening the calendar availability. This wasted my time. Today, I asked the female service agent to help me ensure this works next time, but she would not assist me & tried to send me to some other office. that’s pretty bad service for such a simple question.
5/28/2025
Bong K. VERIFIED CUSTOMER
????
5/28/2025
Mehri W. VERIFIED CUSTOMER
Great service
Thank you!
5/28/2025
Eloy R. VERIFIED CUSTOMER
Q is always great!
5/28/2025
Bertha A. VERIFIED CUSTOMER
Loui was awesome!. Professional, helpful and on time
5/28/2025
Grizel L. VERIFIED CUSTOMER
It was my first time there and I will definitely be returning.
5/28/2025
Elizabeth G. VERIFIED CUSTOMER
Ramiro Montes ensured a smooth service with his excellent customer service.
5/28/2025
Christian M. VERIFIED CUSTOMER
Edwin Rivas was exceptional. He provided prompt service and was able to get my car taken care of in an efficient manner. I appreciate his diligence in ensuring I was satisfied with the work done on my car. Thank you.
5/28/2025
Sangwook P. VERIFIED CUSTOMER
Very friendly and helpful customer service ^^
Thank you ~~
5/28/2025
Karen F. VERIFIED CUSTOMER
Once. Again the dynamic duo of Viviana and Edgar comes through woth through with flying colors
5/28/2025
Braden O. VERIFIED CUSTOMER
Aaron was a pleasure to work with. The whole process went smoothly. Thank you!
5/28/2025
Emily J. VERIFIED CUSTOMER
Brandon was so helpful and kind!
5/28/2025
Goergina T. VERIFIED CUSTOMER
Please note, My service person was Nathaniel.He was very helpful and had great customer service
5/28/2025
Meghan M. VERIFIED CUSTOMER
Better communication of car status and explanation of why the service is expected to take so long.
5/28/2025
Adora U. VERIFIED CUSTOMER
My vehicle was serviced same day in spite of not having an appointment, just walk in. Thank you!
5/28/2025
Michael W. VERIFIED CUSTOMER
Although my oil plug was not torqued properly on Fridays 10k service resulting in oil leak in my garage from Sunday morning until Tuesday morning. I called this morning, spoke with Stephanie, she helped me use Toyota Care tow back to service, sending a note to Josh alerting him to my situation. Upon my arrival Josh facilitated a timely and smooth resolution. Once completed he explained that the service supervisor ensured all pertinent elements were addressed to assure me my vehicle is fixed and in fine shape. I understand that sometimes these unintended things happen but with appropriate retraining we can move forward with satisfaction. Thank you again for a timely and smooth resolution. I am your new and satisfied customer. See you soon for the 15k service. Michael B. Watson
5/28/2025
Kenneth Z. VERIFIED CUSTOMER
Thank you for the outstanding service provided by Michael Barr at the Norm Reeves Honda family. I’m not from the area, but he made me feel right at home. Despite the difficulties I had trying to schedule an appointment online, he took me in immediately and handled all my needs and questions. His attention to detail was top-notch, and his explanations of how everything worked before and after the appointment were clear and simple. He kept his promises and delivered the vehicle back to me even earlier than promised. I truly appreciated his professionalism and the personal touch of thanking me for my service. I’ll be happy to share my positive feedback in the upcoming survey.
Thanks again!