He was wonderful and has helped me with all my car issues
5/29/2025
Yamileth D. VERIFIED CUSTOMER
Thanks
5/29/2025
Waldo J. VERIFIED CUSTOMER
Muchas gracias por ponerme en la parte de mi carro, y muy amable el representante que vino a ponerme las partes que me hacía falta. Gracias
5/29/2025
Amira E. VERIFIED CUSTOMER
I’ve started to enjoy it when my car breaks down just so I can deal with him.
He’s such a kind, helpful, and honest person.
He helped me once before on Christmas Eve — which is a really busy time — when my check engine light came on. He helped me and reset it even though I showed up without an appointment.
This time, I didn’t even know I had rewards in my account — he told me and helped apply them toward the payment.
He also helped me rent a car for a day until mine was ready — at a very affordable price — and it was an amazing car, a 2024 Ford Escape. He finished my car quickly so I didn’t need to extend the rental for another day.
5/29/2025
Danny G. VERIFIED CUSTOMER
Excellent overall experience! Thank you.
5/29/2025
Robert N. VERIFIED CUSTOMER
Fernando took good care of me and answered the questions I had.
5/29/2025
Jacqueline H. VERIFIED CUSTOMER
Great service
5/29/2025
Brooke M. VERIFIED CUSTOMER
Jesse Herrera is awesome!!! I always ask for him when I bring my car in. He is a great dedicated employee. Thank you Jesse!!!
5/29/2025
Carol L. VERIFIED CUSTOMER
The ONLY PART I AM COMPLETELY SATISFIED WITH IS WORKING WITH PHILLIP ROSALES ALWAYS ALL IN, IN RESPECTING ME, BEING ALL IN, IN HEARING ME, AND ENSURING/MONTORING/OVERSEEING REPAIRS. I have ZERO relationship with the dealership. THE ONLY REASON I PATRONIZE NORM REEVES IS EXCLUSIVELY AND SOLELY MY MEMORABLE EXPERIENCES WITH PHILLIP ROSALES. Norm Reeves is a dealership. Phillip Rosales brings the dealership to life for me. Phillip Rosales provides me EXCEPTIONAL communication and service. I SO APPRECIATE PHILLIP ROSALES FOR TREATING ME LIKE A VALUED CUSTOMER AND THAT MY BUSINESS MATTERS. BEING A SATISFIED CUSTOMER MATTERS AND IS IMPORTANT TO PHILLIP ROSALES. Hence, putting all the miles on my vehicles to get serviced with Phillip Rosales. PHILLIP ROSALES MAKES IT WORTH IT. THANK YOU, PHILLIP ROSALES, TAKING CARE OF MY CONCERNS AND MY VEHICLES -- ALWAYS WITH PHENOMENAL EMOTIONAL INTELLIGENCE AND FOR ALWAYS LOOKING OUT FOR ME. The JURY IS STILL OUT ON REPAIRS BECAUSE IT IS AC ISSUE, AND THE ONLY WAY TO GAUGE AC REPAIRS IS IN 80S AND 90S AND ABOVE EXTREME HOT WEATHER TEMPERATURES.
5/29/2025
Alex T. VERIFIED CUSTOMER
I feel I was overcharged for the same service I received back in November at a different location. Service member did not want to apply my Triple A discount. I wasn't called when my car was ready.
5/29/2025
Vanessa F. VERIFIED CUSTOMER
Steven is as really great and friendly as. I had a lot of questions and he was so patient and I didn’t feel pressured for anything. He made sure he provided all details and options for any future services I might need.
5/29/2025
Luanna L. VERIFIED CUSTOMER
Great job????
5/29/2025
Grace C. VERIFIED CUSTOMER
Excellent Service a 10
5/29/2025
Vanessa J. VERIFIED CUSTOMER
Thank you Valerie for your customer service!
5/29/2025
Jesse L. VERIFIED CUSTOMER
Gerardo was the best most personable and helpful Honda employee I have ever had the pleasure of working with! He knew how to execute everything flawlessly. This man deserves a raise!!
5/29/2025
John A. VERIFIED CUSTOMER
Gus provided outstanding customer service!
5/29/2025
Steven . VERIFIED CUSTOMER
Great Rep, friendly and nice. Had good communication. Only downside to my visit was no complimentary wash after paid services. Thats a dealership issue.
5/29/2025
Omar H. VERIFIED CUSTOMER
No comment
5/29/2025
Cherlene P. VERIFIED CUSTOMER
Clayton was excellent at communicating everything that my vehicle needed. He listened to my concerns and made sure they were addressed. He was very helpful and polite. Also, he smiled a lot and seemed to enjoy the job.