Everything went well. The vehicle check was very reliable. All things done accordingly. Job well done!!!
6/7/2025
Aida T. VERIFIED CUSTOMER
Thanh explained everything that have to be done in my car… thank you
6/7/2025
Melissa F. VERIFIED CUSTOMER
Aaron was friendly, knowledgeable, and answered my questions. Good service, I appreciate it.
6/7/2025
Carla G. VERIFIED CUSTOMER
Great customer service! Highly recommend!
6/7/2025
Anna L. VERIFIED CUSTOMER
of course ! it's very expensive your cabin filter .
6/7/2025
Jeff L. VERIFIED CUSTOMER
Happy with the car, you need to improve your customer service. As a former Toyota owner, they are far and above ahead of the game in customer service!!
6/7/2025
Janifer M. VERIFIED CUSTOMER
.Trevor is an absolutely exceptional employee and should be taken notice of by management. This was my 2nd or 3rd time working with him. He delivers over and above the expected.
6/7/2025
Patricia T. VERIFIED CUSTOMER
Excellent customer service!
6/7/2025
Christopher C. VERIFIED CUSTOMER
Left a note in the approval form that I would require transport to your dealership to retrieve my vehicle. At 5 pm I called and left a message on your service line to again request a ride. Same for 5:30. I arrived at your dealership approximately 5:45. Waited for 10 minutes for a representative to recess my payment and deliver the keys. He said it wasn’t his fault. Was late to my appointed because of this ineptitude. When I returned via ride share to retrieve the car I was forced to drive there in a truck was parked in front of the driveway. I cancelled my service appointed for my other vehicle for the following day and I will no longer use normal reeves service center in the future.
6/7/2025
Alan S. VERIFIED CUSTOMER
Rudy is the best. He makes every visit to the service Department a pleasant experience.
6/7/2025
Lynda W. VERIFIED CUSTOMER
Robert was courteous and very professional. He answered all my questions and provided excellent customer service. Thank you.
6/7/2025
Mark W. VERIFIED CUSTOMER
The service advisor was highly professional. He kept me abreast of the progress of the service and the timelines of completion. He was cordial and offered to wash my vehicle. He provided me a mileage estimate of when I should consider replacing my tires. It was a pleasure to get in and out in a timely manner. I give my advisor a 10 rating.
6/7/2025
James S. VERIFIED CUSTOMER
Mike was great, but not a lot of people to help out in the afternoon and all my setting in my truck was moved. My cameras got unplugged.
6/7/2025
Kim R. VERIFIED CUSTOMER
Ernesto was very professional and polite! Thank you..
6/7/2025
Linda W. VERIFIED CUSTOMER
I regret that I agreed to have the brake fluid changed. I was charged $180 to do so! The vehicle is a 2023 genesis G80 EV with just 8,780 miles on it. Why was this done?! It seems totally unnecessary, especially when the Genesis maintenance schedule indicates the brake fluid is to be checked at this mileage and changed at 60,000 miles.
6/7/2025
Marquia B. VERIFIED CUSTOMER
Manny is the best sales representative: Best customer service: very attentive and accommodating!!! Very Satisfied!!!!
6/7/2025
Tala H. VERIFIED CUSTOMER
Valerie Machado was provided amazing service during my oil change and tire rotation. She’s great!
6/7/2025
Lisa B. VERIFIED CUSTOMER
Completely satisfied with Richard , he always have my best interest. but not the care of my car. It was extremely dirty and done drove 22 miles with my car .. that was unacceptable.
6/7/2025
Luz B. VERIFIED CUSTOMER
Awesome job
6/7/2025
Jorge O. VERIFIED CUSTOMER
Ernesto is very professional and provided me with all information as needed for my car to be serviced so as to be in the best condition, troubled free. All this as I was comfortably waiting in the lounge having a coffee and some treats Ernesto offered me. Great service all around.