I feel y'all had me up there for no reason you really did not do anything to my car. It just was sitting in the back as usual my problem wasn solved. Been to the dealership to many time
6/9/2025
Mack M. VERIFIED CUSTOMER
My car was supposed to be ready 6/4/25 it’s 6/8/25 and my car still not ready. I missed works 3 days. You keep giving me a date when my car will be ready and don’t fulfill that promise. I text and I don’t get replies. If you don’t. Know when the car will be done don’t give me a date because I job a job to attend and I need my car if it’s not going to be ready let me know so I find a way to get to work. Not only you’re going to over charge me, the service was terrible and I missed 3 days of work. Sincerely GO **** YOUR SELVES!
6/9/2025
Olivia A. VERIFIED CUSTOMER
Enrique was very professional and took care of all my needs and concerns. I have never had a bad situation at your service department. I have always been 100% satisfied with the service.
6/9/2025
Hector H. VERIFIED CUSTOMER
He was great. Had all the answers to my questions. He made sure I was up to date with the repair process. One of the great service advisors you have.
6/9/2025
Elena M. VERIFIED CUSTOMER
Amazing
6/9/2025
Hang N. VERIFIED CUSTOMER
Came in weekend before for 35,000 mile service which included an alignment. Drove the car a whole week with the wheel not being straight. Had to waste another day taking it back into Hyundai due to alignment not being right. Was not happy with having to waste another day of my time because the service was not completed correctly. So much for the promise in the dealership that service would be done right.
6/9/2025
Lilie C. VERIFIED CUSTOMER
Clear explanation for the needs n fast service
Good customer service every time I took my car there for the maintenance
6/9/2025
Krystal Z. VERIFIED CUSTOMER
Thank you ! As always my service went fast and smoothly. I always have a good experience when taking my car to get serviced.
6/8/2025
Elisabeth J. VERIFIED CUSTOMER
I still think it is odd to make an appointment for 1 pm and not have your car even looked at until 2:20
6/8/2025
Joe J. VERIFIED CUSTOMER
I had an appointment at 9:30 and the line was. Is that that happened to me last time?
6/8/2025
Deborah P. VERIFIED CUSTOMER
George was very professional and seemed to know what he was doing---a welcome change from my usual experience with Honda. He delivered what he promised. No complaints.
6/8/2025
Dana C. VERIFIED CUSTOMER
Your service team is great! I noticed that I was instructed to come back in 10,000 miles instead of the normal 5,000 interval, which is incorrect. Your sales team, however was somewhat unprofessional and passive aggressive on their text exchange with me while trying to earn my car for a trade in. Keep in mind that they’re trying to buy MY car. Being rude and passive aggressive toward me was very disappointing, and a terrible way to build rapport. I’m going to get my car serviced at Dalton or Kearny Mesa Toyota going forward.
6/8/2025
Thomas C. VERIFIED CUSTOMER
Thank you
6/8/2025
Lydia T. VERIFIED CUSTOMER
Mike explain all to my satisfaction.
6/8/2025
Daniel P. VERIFIED CUSTOMER
Benito was very professional, friendly, and courteous. Service was done faster than expected
6/8/2025
John O. VERIFIED CUSTOMER
Exceptional customer service by my service representative Denise Lopez. Everything is always explained to me. And I’m usually out of there by the time she suggests. Thank you so much Denis.
6/8/2025
Miguel M. VERIFIED CUSTOMER
Great service. I brought my vehicle in due to a recall. I was promptly helped and provided with a rental vehicle during the approximately 4 weeks that my vehicle was at service center. When my vehicle was ready, I was provided with a clear explanation of the repairs that had been performed.
6/8/2025
Scott M. VERIFIED CUSTOMER
Excelelent service
6/8/2025
Adrienne J. VERIFIED CUSTOMER
Benito took excellent care of my 2017 Accord’s maintenance needs. Thank you, Benito
6/8/2025
Roberta Y. VERIFIED CUSTOMER
I was very happy with the service that I received from Edward. He was friendly, personable, and professional. He answered all of my questions in a timely manner. I would absolutely recommend Norm Reeves Honda and Edward.