Jesse was very helpful and made the service visit great. The maintenance was completed very quickly and professionally, which is very appreciated.
1/25/2020
MICHAEL B. VERIFIED CUSTOMER
Took entirely too long to set up an appointment for a basic service and tire replacement also when my wife got there they had no idea she needed a tire we’re confused on whether or not they already ordered it even though they set the appointment because of the tire just because you send me 15 different tax does it mean you’re giving good customer service you should be able to accommodate appointments faster and better and have a better understanding of what’s being done when the person gets there
1/25/2020
Jeffrey M. VERIFIED CUSTOMER
We truly appreciate the good work on our vehicles. And, the communication from your staff on updates and progress of the work is very professional and helpful.
Thank you!
1/25/2020
Anne P. VERIFIED CUSTOMER
Thank you. Dan Gavin was great
1/25/2020
Keith L. VERIFIED CUSTOMER
All good here with me and the Fred Beans KIA service team today, Thank you
1/25/2020
John L. VERIFIED CUSTOMER
Always feel like a paid too much!
1/25/2020
Susan M. VERIFIED CUSTOMER
Very satisfying
1/25/2020
Ted R. VERIFIED CUSTOMER
Brian is very professional and knowledgeable! He provided excellent service! We will definitely bring our vehicles back!
1/25/2020
DONALD P. VERIFIED CUSTOMER
Thanks again for taking care of my baby! See you next time she is due.
Sincerely,
DONALD P
1/25/2020
Anne M. VERIFIED CUSTOMER
As always, great customer service.
1/25/2020
William E. VERIFIED CUSTOMER
It only took 45 minutes for an oil change.
1/25/2020
GERALD D. VERIFIED CUSTOMER
All Fred Beans employees were very polite and efficient. Thanks
1/25/2020
Daniel B. VERIFIED CUSTOMER
From start to finish the experience was fantastic. The team went out of their way to be helpful.
1/25/2020
Michael R. VERIFIED CUSTOMER
Excellent as always
1/25/2020
Mary R. VERIFIED CUSTOMER
Thanks for taking good care of us!
1/24/2020
Jim F. VERIFIED CUSTOMER
Terry did a fine job. Service area on the underside of the truck was left soaked in oil, looks like it's still leaking. I sent Jason an email today 1/24/20.
1/24/2020
Jessica A. VERIFIED CUSTOMER
Thank you was in and out
1/24/2020
Paul A. VERIFIED CUSTOMER
The car was brought in We asked to have it ready to go by five. We had appointments after that we didnt get the car until 6. We had to rearrange the appointments. This is not the only time this has happened.3 other times.
1/24/2020
Susan H. VERIFIED CUSTOMER
Prompt and efficient service. Cory answered all questions. Good experience.
1/24/2020
Luther C. VERIFIED CUSTOMER
We were pleasantly surprised that the procedure (Courtesy Multi-Point Inspection) took a shorter period of time than expected. The Assistant Service Manager, Chris Choi, listened patiently to our concerns and was extremely helpful and friendly to us.