It is reassuring that they use the same mechanic on my vehicle. It is like going to the doctor knowing you will have the same physician treating you.
2/1/2020
Edward F. VERIFIED CUSTOMER
Ok
2/1/2020
TIFFANIE F. VERIFIED CUSTOMER
Jon Williams took care of me full heartedly. Customer service nowadays is very rare but Jon is all about making his customers number one. It took three times to make my car right. I could have lost my cool but Jon’s reassurance and positivity made me believe I was going to be taken care of. Jon kept his promise and made my situation right!! Thank you!
2/1/2020
MARIANNE W. VERIFIED CUSTOMER
Mike was great!!
2/1/2020
Gregory H. VERIFIED CUSTOMER
Love Beans!
2/1/2020
Patricia A. VERIFIED CUSTOMER
I was disappointed that I couldn’t get my car washed.
2/1/2020
Philip S. VERIFIED CUSTOMER
Thank you for the great service! Great job by the service department.
2/1/2020
Vlad S. VERIFIED CUSTOMER
Very professional
2/1/2020
SUSAN B. VERIFIED CUSTOMER
Above and beyond fantastic!!!!
2/1/2020
Fallon C. VERIFIED CUSTOMER
The gentlemen who helped me was very professional, kind, and organized.
2/1/2020
WILLIAM F. VERIFIED CUSTOMER
Brakes done quickly and efficiently. Jesse was terrific—courteous and very helpful.
2/1/2020
Dovetail Group. VERIFIED CUSTOMER
The service dept was great. Your automated system for notifying customers about their vehicle being ready ****!
2/1/2020
Angela B. VERIFIED CUSTOMER
Theresa was incredibly kind and helpful during my visits.
2/1/2020
DOROTHY S. VERIFIED CUSTOMER
All the staff at Fred Beans VW are the best! Thanks so much for taking care of my car.
2/1/2020
Elaine L. VERIFIED CUSTOMER
Great Customer Service
1/31/2020
Gwen B. VERIFIED CUSTOMER
Car was a day late and tires were not rotated.
1/31/2020
JOSEPH B. VERIFIED CUSTOMER
Charles is very good - explains things erll - does what he says he will do. I liked the Uber too - made my day easier!
1/31/2020
JANET L. VERIFIED CUSTOMER
Everything was handled professionally.
1/31/2020
Carol K. VERIFIED CUSTOMER
Jay is terrific. He explained everything and called with updates and completion info.
1/31/2020
Geraldine D. VERIFIED CUSTOMER
I was kept up to date on services and costs before and during servicing. Everyone was helpful and professional. Thank you!