Dana is an outstanding employee. She's very personable, efficient and goes "above & beyond" to make sure everything goes well. She is first class all the way & I will seek her out next time I need assistance. She is invaluable to your dealership.
6/15/2026
Maritza M. VERIFIED CUSTOMER
Gracias por su acostumbrado, excelente trato y servicio.
6/14/2026
Antonio M. VERIFIED CUSTOMER
Excelente servicio como siempre
6/14/2026
Jose R. VERIFIED CUSTOMER
Excelente servicio
6/14/2026
Sharon F. VERIFIED CUSTOMER
Ed- was excellent and understanding with our needs, courteous and great attitude! Glad we had him to help us along the way! Thank you ED
6/14/2026
Johnny Liem. VERIFIED CUSTOMER
Everything went well. Very smooth from
Start to end.
6/14/2026
Natividad P. VERIFIED CUSTOMER
Muy satisfechos todos perfecto
6/14/2026
Kenneth B. VERIFIED CUSTOMER
Just was sent the report but never told whether my car was ready or not. Would have appreciated a notification that I can pick my car up
6/14/2026
Jose N. VERIFIED CUSTOMER
No me resolvieron mi problema ni verificaron el vehículo ya que no me informaron al hacer cita que mi vehículo estaría 6 horas en servicio y no fui preparado para dejarlo, al ser de un pueblo lejano no podía regresar a mi casa. También tenía planificado tasación del vehículo para cambiar por uno nuevo y tampoco se hizo. Mi vehículo presenta problema de ruido en el volante. Mal servicio al cliente. Pensé sería una experiencia diferente y positiva pero no fue así.
6/14/2026
Yuliana N. VERIFIED CUSTOMER
Here’s a polished version of your feedback:
I was pleasantly surprised by the friendly, attentive service I received from John Bautista. After another attendant was dismissive of my questions and seemed annoyed by my presence, John was the complete opposite. Unfortunately, I wasn’t entirely surprised by the dismissive behavior, as I’ve experienced similar service from other employees during previous visits.
John’s professionalism, patience, and willingness to help truly stood out. He restored my faith in customer service and reminded me that there are still people who genuinely care about customers and take pride in their work. His positive attitude made a significant difference in my experience, and I greatly appreciate the excellent service he provided.
This version keeps your original message while improving the grammar, flow, and professionalism.
6/14/2026
Hector B. VERIFIED CUSTOMER
Angelo is the best he went all out to help us out great customer service would recommend anyone to go to him
6/14/2026
Phillip B. VERIFIED CUSTOMER
You broke my car. Tires were rotated and they are different sizes and should never be rotated. I called immediately when I figured it out and no response. I expect everything to be repaired as if the mistake never happened
6/14/2026
Evaristo Casimiro. VERIFIED CUSTOMER
John is great to work with. He is courteous, honest and has a great attitude. I always request him.
6/14/2026
Imad B. VERIFIED CUSTOMER
The best service thank you so much thank you Karina thank you so much again five star
6/14/2026
Jose B. VERIFIED CUSTOMER
El servicio fue de excelencia.
6/14/2026
Jose M. VERIFIED CUSTOMER
El dealer no esta honrando la garantia de Toyota en descoloracion en las piezas plasticas de los espejos esteriores. La unidad solo tiene 12,396 millas y 1.5 años de comprada
6/14/2026
Myrna O. VERIFIED CUSTOMER
El trabajo tardó más tiempo de lo que me dijeron que iba a tardar.
6/14/2026
Lillian M. VERIFIED CUSTOMER
Excelente servicio
6/14/2026
Darryl W. VERIFIED CUSTOMER
Even tho it’s a long trip for me, I’ll be back if I need more service done, thanks again.
6/14/2026
Ida K. VERIFIED CUSTOMER
Excelente servicio. Te mantienen informado de lo que le hicieron al vehículo y las sugerencias