Saludos y buenas tardes!
Luego de que el vehículo estuvo en sus facilidades por un mes ya que tuvo recall de cambio de motor, lo tuve que llevar nuevamente y esperar 3 horas ya que la cámara 360 necesitaba configuración y ya varias funciones de la misma no estaban disponibles.
Entiendo que si se hubiera hecho un chequeo completo de la unidad antes de entregarla yo como cliente no hubiera tenido que volver a los dos días a llevar la unidad y esperarla 3 horas.
6/10/2026
Stephen K. VERIFIED CUSTOMER
Jessica was so kind, polite, and helpful. She did such a nice job of explaining the situation with our Sienna. The technician did a great job too in figuring out what was causing a grinding sound in our car.
Thank you to both of your employees for their great job with the car and us.
6/10/2026
Jose A. VERIFIED CUSTOMER
Gracias muy complacido
6/10/2026
Bruce F. VERIFIED CUSTOMER
Jessica H. did a great job. I’m sure it was a little more taxing than normal. Call center though fell short and I’ve already called in about that.
The two men at the surface entrance at 7:05 AM. We’re helpful and very courteous and made things a lot easier.
6/10/2026
Mary S. VERIFIED CUSTOMER
Thank you for excellent service
6/10/2026
Daniel S. VERIFIED CUSTOMER
Gran servicio muy atentos el personal
6/10/2026
Susan P. VERIFIED CUSTOMER
Q is great!
6/10/2026
Rebecca O. VERIFIED CUSTOMER
Un joven muy atento y abla mi idioma Y amable grasias kenneth
6/10/2026
Dagne T. VERIFIED CUSTOMER
Excellent customer handling and service. Besides professional support and advice is appreciated
6/10/2026
Marcia M. VERIFIED CUSTOMER
It took longer than exoected.
6/10/2026
Katie W. VERIFIED CUSTOMER
Super long wait to be checked in with an appointment. My appointment was 9:15 I didn’t get helped until 9:35
6/10/2026
Jeff M. VERIFIED CUSTOMER
Tony was a great help and friendly conversation. I didn't feel rush when Tony give me option that my camry need filter changes. I answe No and Tony move on to complete what I came in for for oil changes. He a great person and great service for Tony. I didnt make any appointments and the service was fast..First time experiencing Hemet Toyota and I'm definitely going to choose hemet Toyota in the future. Not going to moreno or redland...as I have other experience with them..Hemet was a good experience and I drove off the lot happy...
6/10/2026
Phill S. VERIFIED CUSTOMER
The only thing took too long to get done
6/10/2026
Carol R. VERIFIED CUSTOMER
You guys do a great job everyone there is so friendly thank you thank you
6/10/2026
Gersun S. VERIFIED CUSTOMER
John Bautista is the epitome of a star employee. He does his job with ease and passion, always has a smile on his face that is contagious and makes you feel right at home. Norm Reeves Toyota would not be the same without John!
6/10/2026
Gary G. VERIFIED CUSTOMER
I enjoyed doing business with C.B. Hi was very helpful and courteous.