Service was incredibly prompt, which is fantastic considering it was a busy Saturday morning.
4/3/2016
Chinh N. VERIFIED CUSTOMER
Everything good and I like it.
4/3/2016
Thaw T. VERIFIED CUSTOMER
Even though I live in Fremont, I always come to Piercey Toyota to service my Prius because of their excellent and fast service.
4/3/2016
Leandro M. VERIFIED CUSTOMER
Excellent Customer service!!
4/3/2016
Marianne M. VERIFIED CUSTOMER
Love Jody. Great job as always!
4/3/2016
Rajeev M. VERIFIED CUSTOMER
Very courteous
4/3/2016
Thanh L. VERIFIED CUSTOMER
I don't know when my service done & who I will contact to pick up my car. Also every thing not put it back where it belongs to ex.carpet.
4/2/2016
Mariaan B. VERIFIED CUSTOMER
Toyota service-dep does not take any responcibility for damage they cause during a service.
If your car gets mess up you need to fix it on your own cost.
4/2/2016
Belinda A. VERIFIED CUSTOMER
All was good, but had to wait way longer than anticipated for shuttle pick up ????
4/2/2016
Jun X. VERIFIED CUSTOMER
Good Job
4/2/2016
RONALD S. VERIFIED CUSTOMER
Great service, on time, kept me inform, car was right there waiting for me...not me waiting for my car, very impressed.
4/2/2016
Gail Y. VERIFIED CUSTOMER
Jodie is the best advisor! She's helpful and honest regarding any servicing my car needs.
4/2/2016
Nagi J. VERIFIED CUSTOMER
Walter is helpful and non pushy
4/2/2016
Celeste W. VERIFIED CUSTOMER
Jazz spotted my steering wheels unlock and it was unlock at the car wash. He taught me how to lock the steering wheels.
4/2/2016
Helen S. VERIFIED CUSTOMER
Thank you for being so friendly!
4/2/2016
Renu G. VERIFIED CUSTOMER
First time visit. Very disappointed
4/2/2016
Lori S. VERIFIED CUSTOMER
The service experience moved along quickly and smoothly and the truck drives quite nicely
Through much of my dialog with the service representative I felt like I was being conned, conned into doing more work than was necessary. I am still not convinced that many of the seals and gaskets he wanted to replace were bad. I could not get a clear answer as to how the propeller shaft was bad or where it was broken. I suspect he wanted to sell me a package and not just the u-joints. Also I asked for the replaced parts and did not get them.
We asked for a smog check but were told that there was a check engine light on so a smog check could be done. As I follow up note, no offer was made to diagnose the (Phantom) engine light.there is a ABS light on but no engine light. Also there was no offer to diagnose the ABS light. The final verbal quote I got was 2.3K but the the bill was 2.7K. I felt conned.
I like the way the truck drives, much smoother and quieter.
We are very thankful that we were not charged for the rental car. My wife loved the 2015 Corolla.