The service was just fine
...it is all of the text messages that is a bother...stop already!!!
4/9/2016
Roy T. VERIFIED CUSTOMER
Service advisor Jody, was terrific. Very helpful. The rental gal and the payment guy were also very nice.
4/9/2016
Kamau B. VERIFIED CUSTOMER
Hong did a wonderful job accommodating me even though I had no appointment. She is always professional and friendly. I will continue to have all my car needs entrusted to Piercey Toyota.
4/9/2016
REX K. VERIFIED CUSTOMER
I trust goesch toyota to take great care of both our Toyotas. We are very happy with the reliability of the vehicles. We have four other vehicles but the Toyotas are our go to cars. Thank you goesch for keeping them running.
4/9/2016
Ronie A. VERIFIED CUSTOMER
Great job!!! It wasn't along wait
4/8/2016
Haruo T. VERIFIED CUSTOMER
service personel was very courteous and very knowledgeable of things to be done on my vehicle, very much appreciated. Thank you
4/8/2016
Jigisha S. VERIFIED CUSTOMER
Excellent service as always.
4/8/2016
Arlene U. VERIFIED CUSTOMER
Job done a very timely manner. Thanks
4/8/2016
Leticia G. VERIFIED CUSTOMER
Always excellent service and very friendly staff.
4/8/2016
Raj V. VERIFIED CUSTOMER
phil is an excellent service manager!!!!
4/8/2016
SABRINA E. VERIFIED CUSTOMER
Everyone is very nice here. I will keep bringing my car for oil changes
4/8/2016
Wallace S. VERIFIED CUSTOMER
Tony and his team were very friendly and helpful. I would recommended them to anyone for service on their car.
4/8/2016
Giles D. VERIFIED CUSTOMER
even for a non- appointment, a wait time of 2 hours for a simple oil change is unacceptable compared to the service provided at stevens creek or sunnyvale toyota.
4/8/2016
Venkatesh T. VERIFIED CUSTOMER
The service advisor Dexter did a great job went above and beyond my expectation of customer service. Very pleasant individual to work with and promptly addressed all the issues. Great work keep it up.
4/8/2016
Gosia And. VERIFIED CUSTOMER
Great service!
4/8/2016
Patrik J. VERIFIED CUSTOMER
Hong did a great job and the service was done at the time promised.
4/8/2016
Milind B. VERIFIED CUSTOMER
Phil was awesome
4/8/2016
Patie T. VERIFIED CUSTOMER
Service advisor very helpful. Reviewed my complete maintenance history and went over everything that was done to my vehicle. ????????????????
4/8/2016
Alma G. VERIFIED CUSTOMER
I usually get a checklist of everything done during the multi-point inspection. Plus, I brought coupons and the bill doesn't clearly reflect them. Also, I was talked into a service that I did not need without getting the mechanic actually inspect my car and tell me the service is actually needed. Then, I'm not really confident that that work was done.
I had a coupon for 44.95 oil change and a 20% off parts both good till 4/30/16, and I was charged 143.08 for parts and labor! My total bill was 374.64 and all I needed was the oil change and multi point inspection.
Then, I was quickly whisked to the payment counter without a full explanation of everything was charged. Ed B. has always explained my bill clearly and concisely but Dexter gave me s whirling bunch of numbers guaranteeing I was getting my discounts but the math doesn't really add up, Rd was off today unfortunately.
I left feeling like I've been ripped off! This dealership does not need to treat their customers this way. It's not the service I have gotten in the past!