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Real Reviews from VERIFIED CUSTOMERS
David W. VERIFIED CUSTOMER
Give Isaac Powell a promotion. He is the best person I have ever worked with at any service center.
2/2/2019
Lisa S. VERIFIED CUSTOMER
Great experience. Staff were helpful and kept me informed on progress of my service. Waiting area is very comfortable. Love the popcorn.
2/2/2019
Todd W. VERIFIED CUSTOMER
Would be nice to vacuum the car and it also took almost 4 hours for oil change, new wipers, and check the Bluetooth
2/2/2019
Mr. Matthew. VERIFIED CUSTOMER
William was very attentive. Explained everything in a simpler manner. He did a great job!
2/2/2019
Linda T. VERIFIED CUSTOMER
Best service! Your people are great
2/2/2019
Laurin B. VERIFIED CUSTOMER
Great service
2/2/2019
Karen P. VERIFIED CUSTOMER
So fast and easy! Jessica did a great job explaining how everything worked as it was my first time to bring my new car in for a checkup!
2/2/2019
Venkata L. VERIFIED CUSTOMER
Ittoop was very nice and friendly adviser, he has taken care of things right .
2/2/2019
Pamela D. VERIFIED CUSTOMER
Very prompt. Very satisfied. I was treated respectfully and courteously. Thank you David and thank you Honda of Concord. Another satisfied customer.
2/2/2019
Doris T. VERIFIED CUSTOMER
Everybody was really nice
2/1/2019
Krista M. VERIFIED CUSTOMER
Daniel worked me into the very busy schedule at the dealership. I appreciate him always taking care of me.
2/1/2019
Sienna W. VERIFIED CUSTOMER
Excellent service by all!
2/1/2019
Michael N. VERIFIED CUSTOMER
I waited for approximately 2 1/2 hours with no updates from the service advisor. After I checked in via text from the waiting room, I was told he would “check with the technician.” I asked him to have the oil change completed and to let me have my car back. I don’t know if my other concerns were looked into at all but I knew that I had no more time to waste waiting for them to be completed. The service advisor could use some help understanding how to keep customers in the loop. I do appreciate that he comped the oil change but honestly my time is worth more than that. Also, I noted with my appointment request, at check in, and via text that I was in the waiting room yet the service advisor was under the impression that I was not waiting.
2/1/2019
Elsia C. VERIFIED CUSTOMER
William is a outstanding service person and give excellent service today as alway.
2/1/2019
Harbans S. VERIFIED CUSTOMER
Thanks
2/1/2019
Larry D. VERIFIED CUSTOMER
I can't say enough good things about the service I receive from Brad Dix. He listen to the problems I have with my vehicle and takes immediate action. I have been more than satisfied working through him and your Honda service center. AAA rating.
2/1/2019
Charles F. VERIFIED CUSTOMER
Jeremy explained everything and we are happy.
2/1/2019
Siva K. VERIFIED CUSTOMER
Cureal did great Job. 5/5.
2/1/2019
Brian L. VERIFIED CUSTOMER
Bert was so helpful and very nice to work with. Since I actually brought in an Acura, your team couldn't help my situation. Other than that, it was a great experience.
2/1/2019
Louise K. VERIFIED CUSTOMER
Always great people in service
2/1/2019