Customer service was great from the moment I got there, turnaround time was faster than expected. I am overall satisfied with Saturday’s visit.
1/29/2019
Jeffrey F. VERIFIED CUSTOMER
Great guy! Very friendly
Also the lady that drove the complimentary shuttle that drove me to the mall while waiting for my car to be serviced was wonderful!
Thanks Honda of Concord for a pleasant experience today.
1/29/2019
James R. VERIFIED CUSTOMER
Great and friendly service !!
1/29/2019
Ryan S. VERIFIED CUSTOMER
Yes I Love This Honda Dealership which far far away from my house because of Daniel Smith. He provides excellent World Class Customer Service! I definitely will continue to come to Honda of Concord to see Daniel Smith. Great Job...Great Service...Great Customer Service.
Sincerely Grateful,
Ryan S
1/29/2019
Andrea G. VERIFIED CUSTOMER
I was very satisfird with the service I received today.
1/29/2019
Khaliah R. VERIFIED CUSTOMER
I had a great service and the representative was pleasant and knowledgeable
1/29/2019
Yuping L. VERIFIED CUSTOMER
Mr Williams did provide us honest advice and superior service.
1/29/2019
Regina W. VERIFIED CUSTOMER
Fast, friendly, professional , and did a great jon
1/29/2019
Tiffany J. VERIFIED CUSTOMER
My husband and I waited for 10 minutes in the service Area before we were greeted. Our appointment was at 12:20 so I’m not sure if that was the reason the staff just worked behind their desks without even acknowledging us. The following service representatives just watched when we arrived:Bert Lumpkin
And David Ittoop. Bert Lumpkin finally came over to ask if anyone had helped us. I thought this was unacceptable and reflected poor customer service.
1/29/2019
Shirley R. VERIFIED CUSTOMER
Friendly efficient service
1/29/2019
Michael T. VERIFIED CUSTOMER
Shacoya was excellent!! First time getting my car serviced at your location and I had excellent experience. Definitely would come back. Looked like it was short staffed that day, but Shacoya handled everything professionally, even though it looked like she’s the only one working that day, she didnt show any sign of being stressed and didnt affect her performance. Thank you!!!
1/28/2019
Lisa W. VERIFIED CUSTOMER
The service was excellent from the time I pulled up until I left.
1/28/2019
Richard G. VERIFIED CUSTOMER
Timely and courteous service. Thx
1/28/2019
Jennifer T. VERIFIED CUSTOMER
Quick and easy! Answered all my questions. Sent me a text when the car was ready so I could do done errands and come back
1/28/2019
Kelli R. VERIFIED CUSTOMER
Isaac Powell always provides me with excellent customer service.
1/28/2019
Teresa H. VERIFIED CUSTOMER
Very professional team and informative.
1/28/2019
Scott B. VERIFIED CUSTOMER
It's always a pleasure
1/28/2019
Heather T. VERIFIED CUSTOMER
Renee was great and kept me informed. Awesome service! Thank you!
1/28/2019
Stephanie S. VERIFIED CUSTOMER
Daniel was fantastic and I am very happy with the experience