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Real Reviews from VERIFIED CUSTOMERS
Jimmy F. VERIFIED CUSTOMER
Neil was very helpful . Walked me through all the charges and made sure I understood everything. Answered every question I had . Thanks for the good customer service .
8/18/2025
Monica O. VERIFIED CUSTOMER
Andy was awesome. Car feels great!
8/18/2025
Sonia D. VERIFIED CUSTOMER
You guys are great????
8/17/2025
Leticia E. VERIFIED CUSTOMER
Was pleased job well done ????
8/17/2025
Ana G. VERIFIED CUSTOMER
Thank you for the good service
8/17/2025
Tina Z. VERIFIED CUSTOMER
Neil He was great. He was thorough and communicated all the work that was required for my vehicle clearly. He kept me informed on the status of my car and was very pleasant.
8/17/2025
Teresa M. VERIFIED CUSTOMER
David provided me with professional way and good service. I’ll really appreciate it. Thank you!
8/16/2025
David Phung. VERIFIED CUSTOMER
Experience and professional kind of job done
8/16/2025
Jose P. VERIFIED CUSTOMER
The process was smooth and fast.
8/16/2025
Samuel L. VERIFIED CUSTOMER
Chastity was great. Very helpful and pleasant.
8/16/2025
Rosalie . VERIFIED CUSTOMER
Ivan was attentive, informative and helpful.
8/16/2025
Eric A. VERIFIED CUSTOMER
Ivan is an excellent service advisor. He is knowledgeable and courteous and honest. He has a wonderful personality. Lucky to have him at Goudy Hondain Alhambra, CA
8/16/2025
Arturo . VERIFIED CUSTOMER
Good evening, I picked up my truck this morning.....Everything went smoothly from start to finish, I was very pleased the way Mgr. Jim and service adviser Chasitity handled everything. I would like to thank Mgr. Jim for going above and beyond to have my truck fixed..... Thank You, Happy customer Arturo Neri
8/16/2025
Carla H. VERIFIED CUSTOMER
Thank you Wilson.
8/16/2025
Ana V. VERIFIED CUSTOMER
Great service!!
8/16/2025
Sonia J. VERIFIED CUSTOMER
Chastity is helpful, friendly and professional. The best of all worlds to work with!
8/16/2025
Jesus G. VERIFIED CUSTOMER
Daniel is awesome very respectful and his customer service is excellent.
8/16/2025
Minerva Gutierrez. VERIFIED CUSTOMER
He was really acknowledged and answered all my questions. Very kind person.
8/16/2025
John Paul. VERIFIED CUSTOMER
I was not satisfied with the service I received from Daniel on my Thursday 8/14/25 appt. The appt started by confirming whose name the car is under & contact phone number then Daniel proceeded to ask the reason for visit or issue of the car. I began to tell Daniel that I just got my car last wk on 8/4/25 (Monday evening) & by Tuesday morning a Service warning sign & tire logo appered on the monitor while driving on the fwy.. I also informed Daniel, my phone Honda Link app showed 42 as the recommended PSI .Whereas, my car ahowed 45 in all 4 of my tires. The warning sign only cleared off after completing the "Relearning Tire Pressure" on the control settings. Daniel has explained, they'll check if its system/wiring issue or the tires itsef and the car shoudl be ready between 3-4 pm. Although, I'm grateful for the courtesy ride despite of being over the 6 mile radius to get a free uber rise home. By 4:30 pm, I called Daniel for an update & has confirmed the car is ready to be p/u but when I asked to confirm what the issue was, Daniel proceeded to say & asked "Have you taken your car to a gas station or added air to your tired b/c the tire pressure was too low,we just added air & now its all 42". When I arrived back to Honda, Daniel explained that they didn't need to so much, they just relearned the tire pressure again , "added"air b/c it was too low & all tires are now 42. I showed Daniel the Honda Link app onmy phone & refreshed in front of him to prove that my phone is in-sync with car & ITS still showing 45 PSIz Daniel started to answer me with "I really don't know, I'm not sure " & other answer like "There shouldnt be any problem & its okay if its just 2-3 more pressure added , just continue to monitor". As of this morning 8/15/25, the same warning sign showed up again. I waited & wasted 7 hrs for nothing and only to receive answers of "I Dont know, I'm really not sure".
8/16/2025
Kenny W. VERIFIED CUSTOMER
Omar was welcoming, professional and helpful. I also appreciate the courtesy ride home after I drop off my car.
8/16/2025