Andy was very helpful, as well as everyone else that helped
6/25/2026
Diane W. VERIFIED CUSTOMER
Ivan answered all our questions well and kept us updated on the progress of the service.
6/25/2026
Pubeth S. VERIFIED CUSTOMER
Give 10 stars ⭐️
6/24/2026
Lesly E. VERIFIED CUSTOMER
Always a great experience going to Ivan! Thank you so much
6/24/2026
Limin D. VERIFIED CUSTOMER
Great so satisfying service and hospitality from honda and neil he was so helpful and nice. Thanks
6/24/2026
Johnson, Jayson. VERIFIED CUSTOMER
Very pleasent, courteous, & professional
6/24/2026
Letisia M. VERIFIED CUSTOMER
Great customer service always thank you Ivan!
6/24/2026
Hector O. VERIFIED CUSTOMER
The service personnel were helpful, professional, and friendly throughout the process. However, the repair took longer than I expected. I dropped off my Honda on Saturday and did not receive my vehicle back until Tuesday, June 23rd. I understand that some repairs require extra time, but the overall wait was longer than anticipated.
I believe the dealership could improve the experience by hiring additional mechanics or increasing service department staffing to help reduce repair delays and improve turnaround times.
Another area that needs improvement is rental vehicle availability. When I needed a rental on Saturday and again on Monday, none were available. Having more rental vehicles available for customers would make a big difference, especially when repairs take multiple days.
Overall, the service experience was satisfactory. The staff provided good customer service, but the longer repair time and lack of rental availability affected the experience. I would rate the service a B- grade and hope the dealership can improve efficiency and customer support in the future.
— Honda Driver
6/24/2026
Aaron L. VERIFIED CUSTOMER
Great communicating and responsiveness!
6/24/2026
Francisco G. VERIFIED CUSTOMER
Chastity Cristal Torres provides amazing service. Her customer service is the sole reason why I continue to go to Goudy Honda after I moved further away from the Alhambra area. She is detail-oriented and frequently provides me with updates about my vehicle.
6/23/2026
Juan C. VERIFIED CUSTOMER
Amazing job very freindly
6/23/2026
David A. VERIFIED CUSTOMER
Omar made my experience at Goudy Honda extremely pleasant! It was a pleasure doing business there ????
6/23/2026
Trinidad M. VERIFIED CUSTOMER
David Vasquez has been very friendly and professional in handling my matter with my Pilot.
I'm a very satisfied customer!
6/21/2026
Gillian M. VERIFIED CUSTOMER
Thank you, Ivan, for being straight forward, communicating and providing updates regarding my vehicle.
6/21/2026
Houth T. VERIFIED CUSTOMER
Wilson was very helpful and efficient in resolving the issues with my vehicle. Very professional and courteous.
6/21/2026
Stephanie E. VERIFIED CUSTOMER
Always happy with Goudy Honda. Jim in service is Always helpful and is a pleasure to deal with.
6/21/2026
Monica B. VERIFIED CUSTOMER
Good attitude and good customer service. He has answer to any questions you have.
6/20/2026
James L. VERIFIED CUSTOMER
Very happy with the service
6/20/2026
Oscar H. VERIFIED CUSTOMER
David Vasquez es un professional, amable,sonriente, save lo que muchas gracias estamos muy contentos i satisfechos.,
6/20/2026
Miguel Hall. VERIFIED CUSTOMER
Omar Samano was very helpful and professional. In the future, I will continue to have my vehicle serviced at Goudy in Alhambra.