very attentive and helped me out alot....he went beyond to try to get my car back on the road...
4/13/2021
Paul G. VERIFIED CUSTOMER
There is still a paint chip and I actually had to pay for a rental for a manufacture recall. Any other car company would have given me w free rental so because of the horrible service I will never buy another honda
4/13/2021
Feng W. VERIFIED CUSTOMER
Would have liked to know that shuttle was not in operation and rental car has to be pre-reserved before service. I understand because of COVID but I had to scramble to find transportation after dropping off my car. These information should be conveyed when making appointments to customers.
4/12/2021
Minerva G. VERIFIED CUSTOMER
My service provider Neil He is very patient and informative. I am always satisfied with his work and how he represents Honda. If I have a questions or concerns he is always there to answer and give feedback. Thank you Neil! 10/10.
4/12/2021
Yesid S. VERIFIED CUSTOMER
Good service
4/12/2021
Yen P. VERIFIED CUSTOMER
Daniel T was a good adviser on taking good care of my car, I’m very satisfied.
4/11/2021
Tommy C. VERIFIED CUSTOMER
Omar nice and good explanation.
4/11/2021
Jimmy T. VERIFIED CUSTOMER
Neil was great in getting my service recall done. Thank you.
4/11/2021
Apollonia . VERIFIED CUSTOMER
Minh was friendly, very approachable and helpful. Answered all of my questions regarding my service appt. I appreciate his feedback/advice on explaining what services my car needed and when. Thanks, Minh!
4/11/2021
Megan M. VERIFIED CUSTOMER
He was very efficient and informative. Got me in and out with no issues. I would recommend him.
4/11/2021
Sally . VERIFIED CUSTOMER
I always feel confident when I have Sader service my car. He is very honest, trustworthy, competent and loyal!
4/11/2021
Evelyn C. VERIFIED CUSTOMER
He was very helpful and nice. Last time I was there I was not satisfied with the one that helped me. He was even ready to give me discounts even if my car did not need it.
4/11/2021
Alvaro C. VERIFIED CUSTOMER
Very dissatisfied that that I was told there would be an additional charge of $375 to continue troubleshooting my vehicles AC issues. Of course I declined since I only signed for an inspection fee of $150 to troubleshoot the problem. I found it ridiculous that if the tech could troubleshoot the issue, I was told to continue troubleshooting I’d would cost more. Wether it takes 1 hour or 5, the agreement to inspect was for $150.
4/11/2021
Cintia Robles. VERIFIED CUSTOMER
He was super friendly and explained the answers to my questions very well. I liked his service so much I asked for his business card, great service
thank you (:
4/11/2021
Bing H. VERIFIED CUSTOMER
I missed this survey until now. Hence, a belated reply. Wilson is very technically competent. He delineated 3 probable causes for the problem on my car. And solved my anxious concern. He is always helpful and exhibit an attitude of what he can do for the customers. I have purchased 6 Honda vehicles in last 36 years as the original owner and I always take my Honda dealer for routine maintainence and repair. I believe Wilson is the most capable and sincere service advisor I ever come across.
4/10/2021
Xuequn F. VERIFIED CUSTOMER
good
4/10/2021
Wei Yu. VERIFIED CUSTOMER
Great customer service
4/10/2021
Willie Y. VERIFIED CUSTOMER
Wilson provided an A+ customer service to take care of my car. I really appreciate Goudy Honda hires professional advisors like Wilson Yu. Thank You!