Omar Samir. Samano he was very good. Is there a professional
6/3/2021
Abe Richard. VERIFIED CUSTOMER
Omar with another outstanding job and kept me informed. And also Great job by the tech:that worked on my car. Thank You.
6/3/2021
Jimmy C. VERIFIED CUSTOMER
it was easy
6/3/2021
Pauline F. VERIFIED CUSTOMER
I was not looking forward to taking my car in for major maintenance today but Sader's expertise, honesty, and patience made my experience a very positive one. I am a long-time Honda owner and a happy customer today. Goudy is lucky to have a gem like Sader Gonzalez.
6/3/2021
Guadalupe S. VERIFIED CUSTOMER
Excellent costumer service Sader Mauricio is the best thank you very much Sader
6/3/2021
Elora S. VERIFIED CUSTOMER
Neil is fantastic and professional every time I come to Goudy. He always helpful and is honest about what my car needs :) .
6/3/2021
Joa Ming. VERIFIED CUSTOMER
Understanding and sincere with much knowledgeable experiences for customers . I like it a lot . Thanks .
6/3/2021
Rodolfo V. VERIFIED CUSTOMER
Neil is very helpful !!
6/3/2021
Anna K. VERIFIED CUSTOMER
Thank you for your great service!
6/3/2021
Fred C. VERIFIED CUSTOMER
I had an appt at 10:00am. I didn’t get served until 10:30am. I was told my car would be done by 12:00. When I wasn’t called by 12:30 I went up to ask about my car. I was told it had actually been ready by 11am. So I basically stayed in the waiting room 1 and a half hours longer than I needed to be. When I was speaking to the rep It was obvious he had forgotten to let me know my car was ready. The only texts he sent was asking if I wanted new brakes. He tried to play it off as he did tell me my car was ready but I still have the texts as proof there is not text or call saying my car is ready. It would have been more respectable if he admitted he made a mistake and apologized. Please don’t contact me. This is just FYI to fix mistakes.
6/2/2021
Angel Hu. VERIFIED CUSTOMER
Very thorough and professional in taking care of my Accord.
6/2/2021
Kent K. VERIFIED CUSTOMER
Jose was great but there seemed to be a shortage of service advisors because I waited in my car for one hour to be seen for my one o’clock appointment.
6/2/2021
Daniel K. VERIFIED CUSTOMER
Dane was extremely helpful as always.
6/2/2021
Yuting S. VERIFIED CUSTOMER
Waited 5 hours just for oil change.And HE LEFT EARLY without calling or text me.Waste of time. The worst experience ever!!!!!!!!!!!!!!
6/2/2021
Luzmaria B. VERIFIED CUSTOMER
Due to my technician being out to lunch at the time I picked up my vehicle, it took longer than anticipated in order to pay for the service to retrieve my vehicle.
6/2/2021
Richard M. VERIFIED CUSTOMER
Thank you for a well done job
6/2/2021
Sarah J. VERIFIED CUSTOMER
Not sure what was done. No one called me for an update. I had to call to ask for an update. Some wires were removed and were left inside the van. I dont know what they are. No one informs me what was remove or done. I would like to have better communication for future services.
6/1/2021
Patricia S. VERIFIED CUSTOMER
The service person wasn’t interested in my concerns. Never be tested that way at Goudy. I been taking 3 cars there now I won’t go back sorry