Wilson was a wonderful person to work with. He helped me figure out the best option for servicing my car and gave me helpful suggestions for the future.
7/15/2021
Rachel A. VERIFIED CUSTOMER
Wilson was amazing! He made my appointment to come in and have my car serviced smooth and easy—great customer service and a super kind and honest person!
7/15/2021
Beverly M. VERIFIED CUSTOMER
After Wilson wrote up my order, he never spoke to me again other than to call and say my car was ready.
7/14/2021
Yesid S. VERIFIED CUSTOMER
I had a normal service
7/14/2021
Raul C. VERIFIED CUSTOMER
Recibi la major atencion para mi y mi vehicular, pues el Sr. Jose Trujillo explico todo de una manera muy entendible y amable.
7/14/2021
David . VERIFIED CUSTOMER
Since I brought in a large windshield replacement, check in was an issue with the first service representative. Wilson, the second service person, allowed me to place the windshield in the Service Manager's office. Both my wife & I were impressed with Wilson's excellent service. Thank you very much Wilson for saving us an extra trip to Goudy. Someone needs to train our first service representative on how you helped us with your resourcefulness.
7/14/2021
Patricia T. VERIFIED CUSTOMER
Dane was the greatest help. Very personable, professional and patient. He addressed concerns or questions with clear and understandable explanations. Follow-up communication and recommendations were helpful and much appreciated.
Dane is an outstanding asset to the service department.
7/14/2021
Peter M. VERIFIED CUSTOMER
Friendly and helpful service advisor
7/14/2021
Anthony T. VERIFIED CUSTOMER
Daniel was professional and courteous. Thank you, Daniel, for your help.
7/14/2021
Maria Elena. VERIFIED CUSTOMER
It was a godd service, the only concern is that I had an appointment and it took 4 hrs just for an oil change.
7/14/2021
David R. VERIFIED CUSTOMER
I want Ivan Castro to help me with my future visits he was great. He was understanding with all my questions and concerns
7/14/2021
Fernando H. VERIFIED CUSTOMER
Thank you. Omar was great he was texting me keeping me informed on the status of my car.
7/14/2021
Wenwei L. VERIFIED CUSTOMER
Good
7/14/2021
Kristen C. VERIFIED CUSTOMER
As always Ivan was a pleasure to work with! His customer Service skills is what keeps me coming to Goudy!
7/14/2021
Diana M. VERIFIED CUSTOMER
The employees that welcome the customers are friendly and aware of how the vehicles arrive. Niel was friendly and informative.
7/14/2021
Nancy A. VERIFIED CUSTOMER
I went to do the oil change and I had to wait 2
1/2 hours. The prices at the dealer are always higher and if on top of that the customer have to wait more time than the competitors it makes the customer satisfaction goes down.
7/14/2021
Thomas S. VERIFIED CUSTOMER
The emission malfunction light I cam in to address went on again after only about ten miles of driving.
7/13/2021
Lisa Y. VERIFIED CUSTOMER
I appreciate the kind caring of Mr Wilson Yu …
He listens well ; has helped to service our cars including our Acura
Thank you !
7/13/2021
Lawrence Mun. VERIFIED CUSTOMER
Appreciated Dane's help today. Great to see the improvements.