I had to use the restroom, so I left the waiting area for a little while (the waiting area where customers pick up their cars after making a payment). When I arrived, my car was parked on the driveway with my car key inside. That was irresposible!!!! Anyone could have driven or taken my car!! The car key should have been left at the cashier. That would have been the correct procedure.
9/13/2021
Jenny F. VERIFIED CUSTOMER
No fuss. Thank you
9/13/2021
Huang H. VERIFIED CUSTOMER
The service attitude of the staff is very professional, patient and thoughtful. The quality of the service provided is excellent!
9/13/2021
Jenny D. VERIFIED CUSTOMER
He was very nice and professional. He was also punctual and provided services effectively and quickly.
9/13/2021
Christoffer S. VERIFIED CUSTOMER
Today, for the first time ever, received a bad customer service, and it was the worst. Everything has change ever since Dennis Palacios left the company.
9/12/2021
Tim H. VERIFIED CUSTOMER
None
9/12/2021
Alice R. VERIFIED CUSTOMER
Thank you for all your help. You are very helpful in solving my problems with my car
9/12/2021
Adriana G. VERIFIED CUSTOMER
Great service. Neil is knowledgeable in Honda products. He was professional and answered all of my questions.
9/12/2021
Yen Z. VERIFIED CUSTOMER
Great job Daniel Tieu!!
Able to answer all my questions regarding my car.
9/12/2021
Robert L. VERIFIED CUSTOMER
Jose gave me fantastic customer service! I really appreciate the way he handled my car issue. Also, He has a great attitude.
Rob
9/12/2021
Catherine L. VERIFIED CUSTOMER
Wilson Yu is always so professional, courteous, and friendly with all of his clients. I believe this employee deserves high commendation, a raise, and promotion. It would be hard pressed in this environment to find someone as comparable in these Covid times.
9/12/2021
Maria Del. VERIFIED CUSTOMER
Great help
9/12/2021
Maria M. VERIFIED CUSTOMER
Little bit pricier than last time for the same service
9/12/2021
Barbara C. VERIFIED CUSTOMER
Jose the service advisor did a great job.
The 9:45am appointment to be seen finally by 1030am and a 2 hour oil change and tire rotation is not the experience I want. I will be looking for a local shop that can do the same service for less time and less money.
9/12/2021
Ken G. VERIFIED CUSTOMER
Very professional. Car was repaired correctly and completed on time as promised
9/11/2021
Jianwei Z. VERIFIED CUSTOMER
I brought my car in today for inspection and parts replacement. Jose was extremely helpful in answering all the questions that I had and assured me that my car was in the best of hands. I am extremely satisfied with the service that Jose provided me today. Because of him and his honest business, Goudy honda will be the one stop shop for me from now on and I will only ask for him everytime I need to bring my car in again. Phenomenal experience.
9/11/2021
Tiara C. VERIFIED CUSTOMER
Sader was very customer friendly and his feedback was very honest. I appreciated and was very happy with his customer service.
9/11/2021
Brooke H. VERIFIED CUSTOMER
Yes
9/11/2021
Alberto A. VERIFIED CUSTOMER
Gracias por las personas tan capacitadas que tienen ahi hacen un muy buen equipo enables y muy profecionales en su trabajo y quiero darle las gracias sobre todo al joven SADER GONZALES