Goudy Honda Auto Repair Service

Outstanding

He was very helpful. He immediately acknowledged me and greeted me. He explained the procedure and expedited the paperwork.

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Excellent customer service. Very thorough.

Great experience, thanks Dane for your assistance with getting my car taken care of.

Neil has serviced me several times already. Total professional.

I’ve had to go to the service department to many times to get things fixed, things that shouldn’t have been overlooked, when my car was at the service department for over 3 weeks getting a thorough inspection, yet the technician over looked the problem with my car.

The job is well done very good service I recommend to the people My friend and family Thank GoudyHonda

Omar is very helpful and generous. He keeps you updated with your service! Thank you!

He was great, and helped out a lot

Leo was AWESOME, very personable & helpful. Thanks again Leo.

Dane was awesome! Thank you so much!

Thanks to Leonardo orosco Rojas for helping me he has a nice service to the costumer.. congratulatulations Honda because you have a nice team ????

Always a pleasure

Ivan was friendly and helpful.

The customer service agent was polite, helpful and made me feel comfortable while I waited.

Always treated well, reasonable and accurate I trust Goudy Honda to keep my car running well.

Bought my Honda in 1998, thanks for your service

Leo was a pleasure to work with.

I went for a routine oil change. I have frequented this dealer service before and I’ve always had a positive experience. Mainly, because the reps never push or guilt me into getting additional services. That tactic does not work with me and it makes me not trust the services received. Yesterday, I received my Tire analysis once I drove into the service area. It noted that 2 of my tires were great, one might need air, and 1 I might consider replacing. (Great technology). When Andre called to tell me about my car, he told me that the technician said ALL of my tires were worn inside and out and that I needed tires immediately. I received the tech report, so why attempt to scare the customer. Is it because I’m a woman? This is nothing against Andre, perhaps it is a policy within the dealer to try to get the reps to sell us more and bring up the margins. But this just makes me doubt your services, your reps, and your dealership. The last time I got an oil change, the rep told me I needed air filters. I chose not to get them. This time, I thought if the rep calls me and tells me I need air filters, it must be true- I’m going to get them. But there was no mention of air filters at all. The tires were all that was recommended immediately. When I went to pick up my car and I was paying did Andre mention that I need new air filters. I will more than likely go to another Honda service for that service. If you do pressure your reps to increase sales, please don’t- that pressure trickles down to the customer.