Dane is the ultimate service person and always has been.
Jus glad he hasn’t retired yet!
He is old school the school of Jim Selheim. Jim and Dane are main reason why my family come here to service our fife Hondas.
Happy customer Jeff and Doris Dea
12/7/2022
Josue E. VERIFIED CUSTOMER
Looking forward to having my car serviced again with Goudy!
12/7/2022
Avery . VERIFIED CUSTOMER
Good service
12/6/2022
Esther R. VERIFIED CUSTOMER
Very helpful and fast service
12/5/2022
Jose A. VERIFIED CUSTOMER
It was an excelente servicio thank you
12/5/2022
Gavin W. VERIFIED CUSTOMER
Wilson was great. And the service was above and beyond.
12/5/2022
Angelina S. VERIFIED CUSTOMER
Very happy with the service.
12/5/2022
Marie C. VERIFIED CUSTOMER
No comment
12/4/2022
Steven C. VERIFIED CUSTOMER
My service rep, Mike, tried to upsell me on unnecessary items at every turn. I received a call from him about 2 hours after dropping my car off informing me that an AC repair needed to be made, and I told him that I did not want to do it that day. He kept pushing the issue and called another two hours after that. After our second conversation I was never informed on when my car would be ready. I ended up having to call the service department an hour before it closed to find out when my car would be available. On top of the unwanted pressure for the AC repair, Mike also overcharged me for the basic oil and filter change that I came for.
Prior to this experience, I viewed Goudy as a reputable Honda dealer and servicer. Now I would place them at the lower tier of dealerships in the LA area.
12/4/2022
Luz C. VERIFIED CUSTOMER
Very Satisfied Mike took good care of me
. Thank you
12/4/2022
Andrew C. VERIFIED CUSTOMER
I waited almost four hours to get my car back. Apparently, it does not matter that I made an appointment. I am conscious that it was a Saturday, however, it was just an oil change. I was never called to pick it up, I just showed up. Also my stereo was not working and did nothing about but rather tell me to run diagnostics was going to cost almost $200. My partner was able to fix it himself. Very upsetting experience overall.
12/4/2022
Mohammad B. VERIFIED CUSTOMER
The adviser mike fogt was so rude. Like he didn’t let me finish my sentences he had to keep talking over me. So rude and unprofessional. He told me the car was going to be done soon but then had time wait so I had to come back the next day to pick it up. Every one there was super nice it’s just him idk if he was having a bad day or he is just a rude person with a bad attitude but over all very bad service.
12/4/2022
Miguel . VERIFIED CUSTOMER
He was very informative and patient
12/4/2022
Teresa H. VERIFIED CUSTOMER
Everything was excellent
12/4/2022
Minh N. VERIFIED CUSTOMER
100% satisfied
12/4/2022
Martha R. VERIFIED CUSTOMER
???? good service thanks
12/4/2022
Yolanda A. VERIFIED CUSTOMER
Jose is AWESOME!
12/3/2022
Judy C. VERIFIED CUSTOMER
Daniel Tieu's service was terrific! He is friendly, courteous, and helpful. He patiently answered all my questions about my car, and gave me information about services that I need in the future.
12/3/2022
Thai T. VERIFIED CUSTOMER
Andres was very helpful and friendly.
12/3/2022
Rafael V. VERIFIED CUSTOMER
Sader has one of the best customer service skills, very detailed and honest, Sader is always in a good mood and treats everyone with respect, he should definitely get a promotion!