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Real Reviews from VERIFIED CUSTOMERS
Juan V. VERIFIED CUSTOMER
Neil was very helpful! He went above and beyond to assure my car received the service I needed! I would definitely recommend service at Goudy Honda due to the service Neil gave! Thank you Neil
7/29/2023
Oscar P. VERIFIED CUSTOMER
Very friendly, extremely helpful and knowledgeable. Hope to deal with him again in future visits.
7/29/2023
Angelica S. VERIFIED CUSTOMER
David Vasquez always been so nice and doing the Best. For ours cars my husband and I very grateful.
7/29/2023
Darrell I. VERIFIED CUSTOMER
Neil explained the repair clearly. He was courteous and patient. This was a $4,300.00 repair. It is always a great experience at Goudy.
7/29/2023
Reyna P. VERIFIED CUSTOMER
Ivan was very attentive and efficient.
7/29/2023
Janetta H. VERIFIED CUSTOMER
Nice guy.
7/29/2023
Stephanie E. VERIFIED CUSTOMER
Everyone at Goudy has been helpful and friendly. The service is always excellent. Jim the service manager always keeps us informed of the car’s status and is extremely helpful.
7/28/2023
Stacy C. VERIFIED CUSTOMER
Thanks for everything, Sader!
7/28/2023
Frank Honda. VERIFIED CUSTOMER
Sader's excellent in his customer service
7/28/2023
Evelyn M. VERIFIED CUSTOMER
I was very satisfied with his customer service
7/28/2023
Jennifer M. VERIFIED CUSTOMER
Karl was very patient and understanding. Had a great experience.
7/28/2023
Marites U. VERIFIED CUSTOMER
I am satisfied however, the bill is just too pricy
7/28/2023
Julio C. VERIFIED CUSTOMER
I have a 2008 Odyssey, I purchased New! It now has 255,000 miles, I take good care of. I got away from dealer service 2 years ago, I felt I was being taken advantage off, I decided to give Gowdey a try, so far so Good! Neil took care of me & understood I’m on a budget & was able to to Al repairs within reason. So far I’m Happy with Neil/Gowdey!
7/28/2023
Eileen W. VERIFIED CUSTOMER
Thanks Omar! Great service :-)
7/28/2023
Arcelia F. VERIFIED CUSTOMER
Daniel was the only person that showed me customer service, and explained that I needed brake fluid. I wasn’t explained about cabin air filter being dirty and/or engine air. He explained to me that regarding the recall for master cylinder would take till 5:00 because “we are busy “. And that if I needed a rental to please go to the cashier. I went to the cashier and the young lady explained to me that I needed to make sure to bring in the car tomorrow at 10:00am or there would be extra charge. I agreed and I came back at 10:00 and that’s when I was told that my car wouldn’t be ready!! I went outside to speak to Chris the supervisor and I asked him why did the cashier told me that the rental had to be here at 10:00 so he said let’s go to cashier and I pointed to the young lady that had said that to me and she said no I said we would call you when your car was ready I said no you didn’t!!! So Chris just said bring the car tomorrow anytime and I said that’s not the point It took me 1hr to get here from Diamond Bar due to traffic!! I swished someone would’ve explained that to me yesterday!! All he said I’m sorry but we are very busy today?! And please don’t forget to make sure the car has a full tank of gas?!!! I had a lump removed from my back last week and the surgeon asked me not to drive unless it was necessary!!!! No I didn’t say anything about my surgery to anyone which I didn’t think that would help with the lack of my time wasted!!! To prevent this from happening again I would explain to your customer exactly what the plan is!!!! I am not a satisfied customer at this time….
7/28/2023
Paul P. VERIFIED CUSTOMER
Omar provided excellent service!!! He needs a promotion to manager! Thank you for all your dedicated assistance Omar!
7/28/2023
Bianca P. VERIFIED CUSTOMER
Pleasant persona and very accommodating when I missed the original appointment.
7/28/2023
Paul H. VERIFIED CUSTOMER
Very nice and honest about repairs. He texted to keep me updated. I appreciated his help.
7/28/2023
Guadalupe C. VERIFIED CUSTOMER
Excelente!!Servicio habla español y puede explicar sobre mis dudas y preguntas y necedades como cliente de muchos años estoy muy agradecida. ??????????
7/28/2023
Earl A. VERIFIED CUSTOMER
Did not receive any explanation as to what caused failure to the part that was replaced or what the part does.
7/28/2023