Wilson Yu was very helpful in arranging for an unusual repair to my vehicle and the wait time was less than I expected. Thank you.
6/11/2025
May V. VERIFIED CUSTOMER
Omar is an excellent customer rep.
6/11/2025
Uraporn K. VERIFIED CUSTOMER
Good services
6/10/2025
Wantanee L. VERIFIED CUSTOMER
Very nice services.
6/10/2025
Leehua K. VERIFIED CUSTOMER
Thank you for your great service David Vasquez !!
6/10/2025
George C. VERIFIED CUSTOMER
David Vasquez is very trustworthy and a very good employee
6/10/2025
Tae A. VERIFIED CUSTOMER
He was kind enough to explain the process of getting my car oil changed.
6/9/2025
Maria N. VERIFIED CUSTOMER
Thank you for the good service.
6/9/2025
Linda A. VERIFIED CUSTOMER
Great customer service, very friendly and efficient. He said it would be two hours, but I got my car back in less.
6/9/2025
Wen H. VERIFIED CUSTOMER
Good service
6/9/2025
Alberto T. VERIFIED CUSTOMER
I’ve been very satisfied with Goudy Honda Alhambra service department especially with the gentleman I been I have ask questions and concerns about my vehicle, Daniel Tieu answered all my questions and concerns I really appreciate him for all he done and as well the technician that worked on my vehicle thank you all your personal if they are just like Daniel relax down to earth. I spoke to a few customers that brought in there vehicles for different issue for example recalls and maintenance to there vehicles them as well they where satisfied too. Thank you Goudy. Be seeing you for my next maintenance when I put an additional 20 thousands mile on my Honda.
6/9/2025
Yanett M. VERIFIED CUSTOMER
Yu was a professional and quick to answer any of my concerns. Thanks to him I will definitely return. Thank u Yu
6/9/2025
Jose R. VERIFIED CUSTOMER
The service is great. The only thing that I didn’t like is that when we left our car overnight at Gouda Honda my wife and I couldn’t qualify for a ride from the dealer to our house in South Gate and had to take Lyft ride home.
6/9/2025
Nick N. VERIFIED CUSTOMER
First of all, when I pulled my car into the service department, there was no cars were in line. As nobody came to me, I got out my car and stood in front of one of your representatives who was helping another client. Meanwhile, some people passed by me but nobody acknowledged me or asked me if I needed help. Eventually, this representative asked me if I needed help while he was still assisting another customer. He told me to go back to my car and someone would come to help me.
Finally, another person came and asked me what I needed. I wasn’t sure if he was listening to me as he was not too responsive nor friendly at all.
He got someone else who told me that they would look at my car. At last, David came out and took me to his desk. And he was nice and everything went smoothly from that point.
Another thing is the area of your service department. It is dark, depressing and very confusing. It is also messy setting with a bunch of desks line up in three or four rows just like school.
The actual service was good but initial experience was not too pleasant.
6/9/2025
Sam S. VERIFIED CUSTOMER
Good and very satisfied service
6/9/2025
Jorge M. VERIFIED CUSTOMER
Excellent service from Wilson. The car was actually finished earlier than expected.
6/9/2025
Mike K. VERIFIED CUSTOMER
Wilson Yu is a competent service manager who cares for his customers.
I was happy with my service.
6/9/2025
Claudia C. VERIFIED CUSTOMER
Excellent customer service!
6/8/2025
Francisco H. VERIFIED CUSTOMER
Professional from beginning to end of service and thereafter. Always a great experience at this service center. Great customer service
6/8/2025
Richard M. VERIFIED CUSTOMER
He was very knowledgeable and understanding of our needs. He didn’t hesitate to get a solution and keep us in the loop with our vehicle. Very satisfied with his customer service.