He was very helpful with answering all my questions, I was getting my AC checked out due to it not getting cold, he was awesome for explaining the process of what was going to happen & if anything changes, he was communicating with me every step of the way, I appreciate that very much, the process was successful & was done in a couple of hours.
5/24/2025
Nicholas O. VERIFIED CUSTOMER
Daniel is always very friendly and helpful.
5/24/2025
Janice S. VERIFIED CUSTOMER
Chastity is great. Very friendly and honest. Honestly though, offer a simple wash with every service. I personally don't care if it's not dried but it would be nice to have a decent pressure rice to remove any gunk on exterior.
5/23/2025
Alicia L. VERIFIED CUSTOMER
Wilson was very clear at explaining and gave prompt updates on the progress of the car repair.
5/23/2025
Alegria, Rebecca. VERIFIED CUSTOMER
Wilson provided great customer service and gave me really good advice that I’m very appreciative of. Wilson is a great representative of Goudy Honda.
5/23/2025
Srawut A. VERIFIED CUSTOMER
all excellent serviced
5/23/2025
Katrina B. VERIFIED CUSTOMER
I’m glad to finally get my car back…. It was not ready in two days, as promised, but 4 days…
However, overall Daniel kept his word about cost for repair….with exception of keys… I paid $1863. for the one key ignition system, instead of $1300 for the 2key system…. (My ignition system was the problem)
In the end… I got ONLY 1key with security buttons to operate my car AND 2 keys to make it work without the security buttons to lock the car…..
I NEED A One key system AND a duplicate key of that security system key….
I’m old… I have memory lapse sometimes… ONE ELECTRINIC SECURITY KEY with no duplicate …. I see some possible problems down the road
SOME service people and SOME PERSONNEL ARE HELPFUL… they sent a driver to pick me up, after keeping me on hold for 30 minutes while I listening to them chitchat… it was after 7 pm
Not everyone over there is friendly or caring …. Only some
5/23/2025
Henry C. VERIFIED CUSTOMER
Neil He good service thanks
5/23/2025
Jesus G. VERIFIED CUSTOMER
Excelente servicio and a very good people
5/23/2025
Karilynn R. VERIFIED CUSTOMER
David is awesome! Fast and great service, I will keep coming back to David for future services at Goudy. Thank you David.
5/23/2025
Shirley Y. VERIFIED CUSTOMER
Omar did a great job explaining my car issues and was very prompt with getting my car back in less than a day
5/23/2025
Leticia G. VERIFIED CUSTOMER
Excelente servicio Omar es muy amable gracias
Excelente atención ????????
5/22/2025
Maria V. VERIFIED CUSTOMER
Great and helpful customer service. Very satisfied
5/22/2025
Hugo R. VERIFIED CUSTOMER
The dealership needs to stop offering me I need to change the 2 filter for
$174 when I ask the parts department for pricing on the filter and is only
Less than $50 for both filters
5/22/2025
Adrian R. VERIFIED CUSTOMER
I just want to take a moment to sincerely thank Chastity Cristal Torres at Goudy Honda for the outstanding customer service she provided. From start to finish, she was professional, knowledgeable, and genuinely caring—making the entire experience smooth and stress-free.
She went above and beyond to make sure I felt comfortable and well taken care of, and her friendly attitude and attention to detail didn’t go unnoticed. It’s rare to come across someone so dedicated to truly helping their customers, and I’m incredibly grateful for how well I was treated.
Because of Chastity, I’ll definitely be coming back to Goudy Honda in the future. Thank you again for everything you’re amazing at what you do!
5/22/2025
Salvador A. VERIFIED CUSTOMER
I waited a long time to get my vehicle.
Other than that, all is good.
Thank you.
5/22/2025
Donna W. VERIFIED CUSTOMER
Thank you for serving my car eventhough I was 30 minutes late for my appointment
5/22/2025
Judy L. VERIFIED CUSTOMER
The seevice is great and the agent is very helpful.