James has been incredibly helpful getting my Onstar module replaced. He kept me updated on the arrival of parts and was very efficient in taking care of the service!
10/16/2023
Janice G. VERIFIED CUSTOMER
Erika was very helpful and I appreciate her willingness to assist
10/14/2023
Edward F. VERIFIED CUSTOMER
Very good service
10/14/2023
Alicia/ Pedro. VERIFIED CUSTOMER
Ricardo Perez is a great asset to Garranty Chevrolet.
10/14/2023
Bharath K. VERIFIED CUSTOMER
I preferred wait at the dealership for the oil change. But I was told that it will take two and a half hours so I spent money on Uber to come back home and within 20 minutes off reaching home which was 1 hour from the time I gave the car at the dealership, I received a call saying the car is ready. I would have rather waited there and taken the car. I ended up spending more money on Uber going both ways
10/13/2023
Len S. VERIFIED CUSTOMER
James and Jose were fantastic. Having quality staff like this speaks well of management at Guaranty Chevrolet.
10/12/2023
Mark K. VERIFIED CUSTOMER
Erika is professional and takes care of her customers. Great experience
10/12/2023
Bernardo G. VERIFIED CUSTOMER
All was good ??
10/11/2023
Bernardo S. VERIFIED CUSTOMER
Yes
10/11/2023
Arthur H. VERIFIED CUSTOMER
Ricardo Perez is an outstanding service advisor.
10/10/2023
Mendoza, Alejandro. VERIFIED CUSTOMER
I felt like it was home Erika took my vehicle in and got me what I needed with no problems called and give me updates on my vehicle I will definitely came back again thanks ????????
10/10/2023
Rock G. VERIFIED CUSTOMER
Great service as usual! Leo has always been great to work with all these years. As a City if Santa Ana employee, I’m always happy to let Joaquin, the Fleet Manager, know that Leo and the GC service technicians have topped themselves once again. Thanks for always taking of me!
10/10/2023
Charlene D. VERIFIED CUSTOMER
Guaranty is the only place I take all 3 of my vehicles! They are more like family and make sure all my vehicles are safe!
10/10/2023
Lori R. VERIFIED CUSTOMER
Always a great experience to come to Guaranty! Awesome customer service and your honesty is so appreciated. I will always come back.
10/7/2023
Gilberto C. VERIFIED CUSTOMER
ERIKA WAS REALLY NICE AND HELPFUL GOOD CUSTOMER SERVICE THANK YOU SO MUCH
10/6/2023
Mary M. VERIFIED CUSTOMER
Excellent communication with my advisor, Erika Alvarez. After leaving the car overnight, I was notified before 9:00am that the car was ready. I did not have to change any of my already made plans.
10/6/2023
Hethcoat Alison. VERIFIED CUSTOMER
Thank you!
10/5/2023
Mark S. VERIFIED CUSTOMER
We keep coming back because of Erika. Great employee !!
10/5/2023
Richard N. VERIFIED CUSTOMER
Great service
10/5/2023
Rito V. VERIFIED CUSTOMER
Gracia por toda su atencion y servicio
Fue muy amable
Senorita Erika G.Alvarez