Again, Mr Vega went above and beyond in pursuit of the premium customer experience. He took care of the recall and answered all of my questions...
9/19/2023
Jeffrey M. VERIFIED CUSTOMER
Good team in parts and service
9/19/2023
Jeff D. VERIFIED CUSTOMER
Was told Friday that all fixes were complete. Tried to pick up the truck today (Monday), and it was not repaired and having the same issues.
9/18/2023
Teresa M. VERIFIED CUSTOMER
Erica has been very understanding and compassionate. She has good car knowledge. I appreciate her kindness.
9/17/2023
Joanne M. VERIFIED CUSTOMER
I came in for an oil change, tire rotation, fix of issue with emergency brake button and tpms malfunction. I rejected sensor work after a quote of over $225 (sensor is less than $40). But that is no reason for team to blow off other work. Tire rotation was not done and brake button was not fixed. If all I wanted was an oil change I could have gone to jiffy lube. I’ve ordered the sensor from Simpson Chevrolet and will get the work done elsewhere, especially the tire rotation that is maintenance item that should not have been ignored.
9/16/2023
Scott H. VERIFIED CUSTOMER
Always the best in service! Friendly and professional.
9/16/2023
Patricia M. VERIFIED CUSTOMER
Excellent service
9/16/2023
Kent O. VERIFIED CUSTOMER
Erika did wonderful
9/15/2023
Winnie H. VERIFIED CUSTOMER
My service today was handled professionally and quickly. Always excellent service
9/15/2023
Tatiana G. VERIFIED CUSTOMER
Leo and James gave excellent customer service. Thank you!
9/15/2023
Rene C. VERIFIED CUSTOMER
Erika was very helpful and kept me informed with the work needed on my Silverado with repairs, parts and service. Everything was handled under the warranty. Thanks to Erika she managed to help me obtain a rental car. Thanks so much.
9/14/2023
Michael R. VERIFIED CUSTOMER
My SUV was taken right away and was done in a timely manner, and they even washed it for me! I appreciate the quick service!
9/14/2023
Courtney T. VERIFIED CUSTOMER
Love Erika! I go back to this specific location just for her to take care of my car!!
9/14/2023
David E. VERIFIED CUSTOMER
Erika does a great job
9/14/2023
Lab Corp. VERIFIED CUSTOMER
The service was excellent
9/13/2023
Chris C. VERIFIED CUSTOMER
Erika did a great job. She’s in my corner and fights hard to make sure my car gets back to me in the best condition possible
9/13/2023
Karina T. VERIFIED CUSTOMER
Thank you , job well done .
Best customer service. Very knowledgeable and well on recommendations.
9/10/2023
Terran F. VERIFIED CUSTOMER
Apparently I misunderstood the price on the phone way higher than I was told . As well as wasn’t told about additional services needed.
Just felt rushed and low effort.