Great work. Thanks for the great service. See you next time
8/11/2023
Arlean R. VERIFIED CUSTOMER
Had a good experience...definitely coming back =)
8/11/2023
Steven A. VERIFIED CUSTOMER
Excellent… we will be looking for a new suburban at some point and we’ll look to you all
Thx
Steve
8/11/2023
Lubia V. VERIFIED CUSTOMER
Everything was well explained since it was my first visit for maintenance, and it was fast I was amazed
8/10/2023
Lisa P. VERIFIED CUSTOMER
Erika was so thoughtful and listened to my concerns about my car. She understood my circumstances and was able to provide a rental vehicle so I was able to drive around my 5 children. Her communicating directly with me helped me understand what was going on with the car. I cannot tell you how refreshing it was to work with a great communicator. When picking up the vehicle, it was in tow mode which I have never used. She didn’t ignore the fact that it was nearly impossible to find the switch but sent me instructions from the technician on how to fix it and scheduled me an appointment for the next morning incase I couldn’t figure out how to turn it off. She went above and beyond and I am happy to have a dealer that cares. Thank you
8/10/2023
Luis P. VERIFIED CUSTOMER
Everthing good thank you
8/10/2023
Joseph C. VERIFIED CUSTOMER
Thank you guys for keeping my truck running great!
8/10/2023
Benedict C. VERIFIED CUSTOMER
Terrible experience
8/9/2023
Logan H. VERIFIED CUSTOMER
The staff was polite.
Although I was charged over $300 to reset software on my truck. This is unacceptable. My truck only has 7,000 miles on it. I purchased used but I also traded in two vehicles during the buy process. I’m unimpressed and don’t think I’ll be taking my vehicle back to garuntee chevrolet. I work for a machinery sales company and we run into similar software issues. Although, we never charge for software upgrades or diagnostics. You charged me for one hour of labor that probably only took about 2 minutes to complete. Garuntee chevrolet should be ashamed. FYI, o also paid for an oil change. So it’s not like garuntee did anything for free.
8/9/2023
Jeff H. VERIFIED CUSTOMER
Right from the start, I was highly impressed with a first phone conversation to make an appointment, then the Service Rep who was very helpful in signing us into service and the two hour service time to fix the problem. I was extremely pleased with the total service experience. Thanks!
8/9/2023
John S. VERIFIED CUSTOMER
Thanks for great service
8/9/2023
Antonio A. VERIFIED CUSTOMER
Great team and great service you guys are awesome!!! ????????????????????????????????????????
8/8/2023
Travis H. VERIFIED CUSTOMER
Leo was the best very informative and polite and professional made the process easy breezy
8/6/2023
Eric O. VERIFIED CUSTOMER
Erika Rocks!
8/6/2023
Jesus F. VERIFIED CUSTOMER
Great customer service
8/6/2023
Arturo M. VERIFIED CUSTOMER
Thank you very much to Erika for helping me thank you very good workes
8/5/2023
Carl L. VERIFIED CUSTOMER
Always happy with Guaranty’s service department. Ricardo is the best.
8/5/2023
Paul A. VERIFIED CUSTOMER
Rick and the Guaranty service team did a great job on my Corvette !!! We’ll done…
8/4/2023
Kristine M. VERIFIED CUSTOMER
Erika is an awesome person to work with. Thank you!
8/4/2023
Jack T. VERIFIED CUSTOMER
Delighted with the service and even be on the call of duty I wasn’t expecting my car to be washed. I was a bit embarrassed, bringing it in dirty. It was another pleasant surprise when I picked it up. Couldn’t be happier from the original purchase to the first service for free.
Jack