Very positive..... Willing to be very active in making our visit to be easy and friendly!
7/18/2025
Kenneth E. VERIFIED CUSTOMER
Rodents chewed through my master engine wiring. A major insurance clain
Davin helped with the insurance claim, worked with the adjuster. Got the part ordered and got the repair completed in just four business days. Unbelievably good service. In addition, I also can't thank the repair tech enough. He did a top quality repair and even stayed late to complete it in one day. I simply cannot say enough good about the Serra team. Thanks all.
7/18/2025
Charles H. VERIFIED CUSTOMER
Great service
7/18/2025
Pamela C. VERIFIED CUSTOMER
They put up with my mistakes about the time and still got me taken care of. I will continue to go there for work in the future!!!
7/18/2025
Harry S. VERIFIED CUSTOMER
very courteous and the service was excellent
7/18/2025
Jaclyn H. VERIFIED CUSTOMER
Thank you
7/18/2025
Melvin J. VERIFIED CUSTOMER
He gave us GREAT service
7/18/2025
Simon B. VERIFIED CUSTOMER
Cale explained to me why I really did not have to have the serpentine belt replaced at 60,000 miles which I thought needed to be done. I appreciated his input on that. He also brought my finished car in the service area so I wouldn’t have to walk to the parking lot. Thank you Cale!
7/18/2025
Dana E. VERIFIED CUSTOMER
I did not purchase my car from Serra, and no longer live in Michigan. However, I return to the area every summer for a week and a stop at Serra is included in my itinerary. Cale took excellent care of me this trip. The car was finished as promised, second year in a row. ⭐️⭐️⭐️⭐️⭐️ See you next year.
7/18/2025
Julie B. VERIFIED CUSTOMER
Cale was very helpful and pleasant throughout the repair process. I was very impressed with him and Serra Honda.
7/18/2025
Evelyn P. VERIFIED CUSTOMER
Phillip was helpful and explained everything in detail.
7/18/2025
Cheryl A. VERIFIED CUSTOMER
He was very professional, and kind, he explained everything very well. Also delivered on a timely manner.
7/18/2025
Brian H. VERIFIED CUSTOMER
Davin is great! He is one of the few who tell you what HONDA recommends! Not what they at the dealer would like for you to do!
7/18/2025
Harry D. VERIFIED CUSTOMER
Dwain is always top notch!! We’ve been using Dwain for years !!!
7/17/2025
Paul M. VERIFIED CUSTOMER
Connor was outstanding !
7/17/2025
Jill F. VERIFIED CUSTOMER
The attendant was very nice and helpful. The issue remains where the hazard lights continue to periodically flash 3 times when the car is just parked and not running.
7/17/2025
David B. VERIFIED CUSTOMER
Cale was very knowledgeable and helpful. He answered all my questions.
7/17/2025
Brandt C. VERIFIED CUSTOMER
Very professional and kept me informed on the work being done. I also appreciate the discount on my bill. Times are tough out here and it goes a long way when you give people a discount. Thanks so much!
7/17/2025
Todd /. VERIFIED CUSTOMER
Serra service was able remove the JIS fasteners and install the lower splash shield on my Honda. They also diagnosed the clicking noise in the dash. Appreciate Dwain’s help.
7/17/2025
Insta C. VERIFIED CUSTOMER
Had no issues, vehicle was in and out quick with great customer service.