Excellent service! Dave was very thorough and gave us a heads up what’s needed at our next service. We appreciate that!
7/21/2025
Brad S. VERIFIED CUSTOMER
We felt that the service was well explained.
7/21/2025
Troy V. VERIFIED CUSTOMER
Cale was wonderful as always.
7/21/2025
Jeff F. VERIFIED CUSTOMER
Dwain was amazing! We were stranded in Grand Rapids on vacation when our car broke down, and Dwain was so helpful and friendly and did everything he could to get our car fixed asap and get us back on our way! Absolutely impressed with Dwain and the Serra team!
7/20/2025
Steven H. VERIFIED CUSTOMER
Absolutely well done, Cam. Very attentive and responsive throughout the entire process of replacing my 2025 Honda CR-V windshield. Coordination with the auto glass company, the courtesy shuttle service, Serra Honda calibration Team, and myself was executed successfully. Thank you, Cam.
7/20/2025
Karen B. VERIFIED CUSTOMER
I've been impressed with the service and have been enjoying the car. Thank you!
7/20/2025
Michelle S. VERIFIED CUSTOMER
Working with Dwain is great. Service is fast and efficient.
7/20/2025
Timothy M. VERIFIED CUSTOMER
Friendly and knowledgeable
7/19/2025
Kathy M. VERIFIED CUSTOMER
Dwain’s the best!
7/19/2025
Mayleen D. VERIFIED CUSTOMER
Charges for a service I did not approve of without notice
7/19/2025
Kay K. VERIFIED CUSTOMER
Phil is great! Professional, thorough, and always helpful. I appreciate that.
7/19/2025
John M. VERIFIED CUSTOMER
Superb
7/19/2025
Terri S. VERIFIED CUSTOMER
I walked into service with
No apt. Cake accommodated me. And found time to get me a new car battery. He’s great
7/19/2025
Maureen P. VERIFIED CUSTOMER
Very timely! Thank you.
7/19/2025
Jana K. VERIFIED CUSTOMER
Good job
7/19/2025
Tom M. VERIFIED CUSTOMER
????
7/19/2025
Craig B. VERIFIED CUSTOMER
I felt that they didn't get me out of there in a timely fashion after service was complete. Getting people into the service area should not be more important than allowing people to move on with their day. That's why we schedule early service.
7/19/2025
Karla H. VERIFIED CUSTOMER
Don’t want to be contacted
7/19/2025
Arlyn F. VERIFIED CUSTOMER
Courteous an helpful!
7/19/2025
Carol B. VERIFIED CUSTOMER
Excellent communication. Tech caught an issue with previous attempt to repair AC.
Saved me another visit!!