No complaints. Everything was done in a timely manner
7/13/2025
Bill /. VERIFIED CUSTOMER
My clock was messed with
7/13/2025
Marilyn E. VERIFIED CUSTOMER
I appreciate you all taking care of my car.
7/12/2025
Clarence G. VERIFIED CUSTOMER
very nice place had coffee talk with people there who were very nice and friendly
7/12/2025
Thomas B. VERIFIED CUSTOMER
My appointment went as scheduled.
Dwain was very helpful.
7/12/2025
Mavis F. VERIFIED CUSTOMER
Thank you, Conner! Always happy to work with you. You are very helpful.
7/12/2025
Mercy D. VERIFIED CUSTOMER
As usual Serra Honda continues to provide the best customer care. Davin was courteous, kind and helpful. Thank you!
7/12/2025
Douglas O. VERIFIED CUSTOMER
Dwain was awesome
7/12/2025
Mary H. VERIFIED CUSTOMER
Everyone is so nice. The shuttle guy was really nice too. Love your service center and my car.
7/12/2025
Liz G. VERIFIED CUSTOMER
I was very unhappy about my service appointment for July 11. I was to have had an oil change and tire rotation and as recommended by my service advisor, a rear differential fluid service. When I scheduled my appointment by phone, I was told it would take one hour. When I got to the service desk 10 minutes before my appointment, I was told it would take an hour and 15 minutes. When I got my text message saying my service was complete. It was two hours and 10 minutes. I spoke with the manager, THAD. I explained my frustration and that my time Was valuable. Customer service is very important to me. Communication was lacking at this appointment. Scheduling seems it could have been better. I have not had an experience like this in over 10 years. I have been at your dealership.
7/12/2025
Catherine I. VERIFIED CUSTOMER
Very courteous and informative.
7/12/2025
Lisa R. VERIFIED CUSTOMER
The service Dwain provides is the reason we choose Serra Honda. We worked with him at Fox Honda in the past and were so pleased to hear he had moved to Serra Honda as the sales and Service at Fox had declined.
7/12/2025
Debra D. VERIFIED CUSTOMER
Great service, and wonderful coffee!
7/12/2025
Traci L. VERIFIED CUSTOMER
Cam delivers great customer service. He’s professional and friendly. The service yesterday was very fast and efficient.
7/12/2025
Sheila B. VERIFIED CUSTOMER
Appreciate Cam’s attentiveness
7/12/2025
Hai L. VERIFIED CUSTOMER
Good service
7/12/2025
Dorothy B. VERIFIED CUSTOMER
Great experience, Conner communicated in a timely manner and was very friendly.
7/12/2025
Barbara E. VERIFIED CUSTOMER
Very professional
7/11/2025
Patricia B. VERIFIED CUSTOMER
We were early for our appointment but our wait time was much faster than we had expected. Aiden did a great job explaining the multi point inspection checklist and answered all our questions. Very satisfied and we’ll be back!