I appreciated that Danielle Sheeran was Very helpful, efficient and pleasant.
5/19/2019
Patti S. VERIFIED CUSTOMER
Danielle was amazing! She is the reason I’ll come back to Serra Honda service department! What a great asset to your team.
5/19/2019
Jeffrey W. VERIFIED CUSTOMER
Wonderful customer service.
I would highly recommend your team.
5/18/2019
Adam C. VERIFIED CUSTOMER
No more surveys
5/18/2019
Mahendra J. VERIFIED CUSTOMER
Great experience with Shawna. She was very helpful.
5/18/2019
Amy L. VERIFIED CUSTOMER
I am very happy with the service I get-always know that my car is taken care of
5/18/2019
Tiffany H. VERIFIED CUSTOMER
I waited a hour and a half for my vehicle to have its 10,000 mile change and check out a warranty timing belt issue when I had an appt scheduled. Ridiculous! But Shawna was wonderful as usual! She is great!
5/17/2019
Paul H. VERIFIED CUSTOMER
Diagnosed and cured our car.
5/16/2019
Paul H. VERIFIED CUSTOMER
Setting an appointment online was simple and easy. Randy took good care of my car and explained everything simply and enthusiastically.
5/15/2019
Sarah B. VERIFIED CUSTOMER
Dwain is awesome! He is the reason we come to Serra Honda for Service.He treats his customers like family.
5/15/2019
Lloyd W. VERIFIED CUSTOMER
I always feel I’m being treated honestly.
Trust is a rare thing these days
5/15/2019
Nicholas S. VERIFIED CUSTOMER
I would like to thank Dwain for all the work he put into my car he did an excellent job from what I’ve seen and felt when driving! My suggestion is not for him. Id actually like to make the suggestion that Serra Honda provides something else with its services. I’ve had other vehicles with different dealerships and I found when my car is cleaned after the service is complete I leave much more satisfied.
5/14/2019
Clyde T. VERIFIED CUSTOMER
You took my car without an appointment, gave me a ride home,and fixed the problem. Thank You.
5/14/2019
Adrenia P. VERIFIED CUSTOMER
Were very clear to the point what the car needed . Thanks for your helping
5/11/2019
Donald S. VERIFIED CUSTOMER
Thumbs up!
5/11/2019
Kristin W. VERIFIED CUSTOMER
Shawna was AMAZING! I live in Grand Rapids, but I will come back to your location because of the excellent service Shawna gave me.
5/11/2019
Robert B. VERIFIED CUSTOMER
Danelle was awesome and everything I could hope for in a service provider. She answered all my questions and did not try to upsell me while trying also to make sure I got every benefit available to me. She rules. Your lucky to have someone like her on your team. Will absolutely work with again. I mean, hopefully I won’t have to haha. A+++
5/10/2019
Roger K. VERIFIED CUSTOMER
Randy is professional and takes his time when explaining the service performed
5/10/2019
Jenny S. VERIFIED CUSTOMER
I was very pleased with Danielle fitting me in on short notice. All the parts I needed were in stock and available. The rental car was great! It was a perfect experience.
5/10/2019
Michael W. VERIFIED CUSTOMER
Dwain is and has always been top notch with me and other family members.