I always love working with Dwain. I trust that he will give me recommendations based on what is best fort my car and that he isn't simply trying to recommend more service to make the business more money. He also facilitated an entirely contact-free drop off and pickup process for me, which I really appreciate during this COVID spike. Thanks, Dwain, for the always excellent service!
12/9/2020
Tommy X. VERIFIED CUSTOMER
Cody continues to do a excellent job.
12/9/2020
Karen S. VERIFIED CUSTOMER
Dwain is the main reason we continue to use the service department at Serra Honda! He is so professional and a genuinely nice person! Thanks to everyone there for making this business a top priority for us!!!
12/9/2020
Mark J. VERIFIED CUSTOMER
Excellent service as always
12/8/2020
Jeffrey D. VERIFIED CUSTOMER
Dwain is very helpful, prompt and professional
12/8/2020
Naomi Q. VERIFIED CUSTOMER
Excellent as always
12/8/2020
Hannah V. VERIFIED CUSTOMER
Exceptional service and environment
12/8/2020
Ronald E. VERIFIED CUSTOMER
Unimpressed did an excellent job! He took care of the reasons for bringing in my Ridgeline today and also took care of me by placing my car where it was easy for me to reach since I have some health issues!All of this was done ahead of schedule
Thanks again, Ron Eding
12/8/2020
Marc R. VERIFIED CUSTOMER
Great service! We were lent a car while our recalls were being taken care of.
12/8/2020
Kurt B. VERIFIED CUSTOMER
Cami and Selena were spot-on in their assistance today: quick to help, prompt in answering questions and getting the job done. Gray appreciative of both of these individuals and the service they provided today.
12/8/2020
Rachel B. VERIFIED CUSTOMER
Awesome working with Dwain as always.
12/8/2020
Roberta D. VERIFIED CUSTOMER
Cody went above and beyond to replace my car’s battery. This was my first experience with Serra Honda and I definitely will be back!!
12/8/2020
Nerissa B. VERIFIED CUSTOMER
Information given about a warranty was not true and I drove all the way there for nothing.
12/6/2020
Verdi S. VERIFIED CUSTOMER
From getting the appointment to getting the work done
To out the door. Well done.
12/6/2020
Brian K. VERIFIED CUSTOMER
Dwain is the best! He helped me pick out new tires for my CRV. Great customer service!
12/6/2020
Taina G. VERIFIED CUSTOMER
He was awesome. He was warm and friendly and expeditious. I liked him and will call him the next time I am ready for my next oil change.
12/6/2020
Denise S. VERIFIED CUSTOMER
No pressure to replace parts that need to be but maybe it wasn't in your price range. Listening to me about the electric "problems" & showed me right away why I was experiencing factory resets just about each time the car would be turned off. Very professional, friendly and knowledgeable.
12/6/2020
Bonnie T. VERIFIED CUSTOMER
OK
12/6/2020
Deb D. VERIFIED CUSTOMER
Thank you Cami. I appreciated the great service you provided. Happy & Safe Holiday to you.
12/6/2020
Linda R. VERIFIED CUSTOMER
Keeping up on my vehicle maintenance is always a pleasure at Serra Honda. Jim Laarman and the rest of the service team work together like a well oiled machine. From drop off to check out, everyone is timely, courteous, and professional. I drive all the way from Muskegon to have my vehicle serviced by them. That’s a bit of a drive, but the seamless and pleasant experience is always well worth it.