James was incredibly helpful and knowledgeable. I've had a bad taste in my mouth after an unpleasant experience with buying my car at Rivertown Honda. James did a lot to alleviate that.
12/5/2020
Guillermo R. VERIFIED CUSTOMER
James was a friendly and welcoming guy. Very thorough and to the point. Great customer service.
12/5/2020
Grace B. VERIFIED CUSTOMER
Thank you Duane
12/5/2020
Susan R. VERIFIED CUSTOMER
Excellent service and quick which I appreciated. Always a pleasure to do business here.
12/5/2020
Jodie B. VERIFIED CUSTOMER
Of all service experts, Dwain Scheller is the most dedicated to customer service.
12/5/2020
Bethany K. VERIFIED CUSTOMER
Great service, timely. Friendly staff.
12/5/2020
Ed S. VERIFIED CUSTOMER
You have a very professional operation. Your service technicians work cleanly and seem to respect the vehicle. I have always experienced personnel that are polite and respectful. I am so very thankful for the service provided and speak very highly of your dealership.
12/5/2020
James W. VERIFIED CUSTOMER
I was impressed by Cami Foley's professionalism, attention to customer requests and friendliness.
Service on my non Honda vehicle was performed to my complete satisfaction.
12/5/2020
Sandra G. VERIFIED CUSTOMER
Thank you Duane!!!!
12/5/2020
Ron M. VERIFIED CUSTOMER
Everything was great Jesse was very helpful in explaining what was wrong .
12/5/2020
Luann H. VERIFIED CUSTOMER
Dwain was helpful and courteous as always. I will be calling for a quote on suggested service.
12/5/2020
Richard R. VERIFIED CUSTOMER
When you employee people of integrity you deliver a high quality service experience. These people prompt great word of mouth advertising that being new and repeat customers. Thanks for being the best car dealer in West Michigan.
12/5/2020
Edo Z. VERIFIED CUSTOMER
Dwain is accommodating, professional, knowledgeable, and he always offers us a number of options for repair. Very trustworthy. We keep coming to the dealer for service only because of him.
12/5/2020
Michael K. VERIFIED CUSTOMER
It took almost a hour to do a oil change
12/5/2020
Calvin S. VERIFIED CUSTOMER
I really like the dealership, and the Service Department in particular, and that’s mainly because of Dwain. Dwain Scheller is highly professional, informative and above all else, he has a great demeanor.
12/4/2020
Dave G. VERIFIED CUSTOMER
Scott was very helpful with the repair on my Honda. He was able to fix the problem immediately and I was back out on the road in less than a half an hour! Thanks so much for your prompt service X!
12/4/2020
Sue A. VERIFIED CUSTOMER
The service was great but somewhere along the way when I got from Honda to the Meijer in Jenison I notice I was missing a hub cap...I called as soon as I got home and left a message on service managers line and ask if per chance one was found but never got an answer
12/4/2020
David B. VERIFIED CUSTOMER
Dwain answered my concerns promptly and fairly. I will ask for him next time around.