Last time, wsit for oil change was 2+ hrs which I had not planned for, nor was I told ahead of time; quite annoying. Today, I planned for 2+ hrs., up front was told about an hr.; was done in just under an hour! Much better/reasonable.
6/16/2022
Linda K.. VERIFIED CUSTOMER
It was time for an oil change for me car
Dwain provided great service-as he always does- in setting this appointment
6/16/2022
Christine D. VERIFIED CUSTOMER
She was very helpful in helping me decide what maintenance services I should do immediately and what can wait until next month. She was knowledgeable and understanding.
6/16/2022
Doug A. VERIFIED CUSTOMER
I appreciate your professionalism!
6/16/2022
Kevin F. VERIFIED CUSTOMER
Shania is outstanding! Shania walked me through the service process from start to finish and kept me informed throughout everything. I am very pleased with Shania Koehler and everyone at Serra Honda Grandville. Thank you!!!
6/16/2022
Timothy H. VERIFIED CUSTOMER
Duane was great!
6/16/2022
Bethany R. VERIFIED CUSTOMER
Great job - thank you
6/16/2022
Paul Z. VERIFIED CUSTOMER
I’m always grateful to work with Dwain—he is always fantastic, honest, and fair. The work was done very quickly as well. An awesome experience and we continue to appreciate being in the “Serra Family.”
6/16/2022
Jennifer W. VERIFIED CUSTOMER
Always a great experience here. I would never take my Honda to any other dealership for service!
6/16/2022
Scott S. VERIFIED CUSTOMER
Excellent service as always!
6/15/2022
Logan W. VERIFIED CUSTOMER
Dwain was very helpful and I felt like he took very good care of me as a customer
6/15/2022
Brian M. VERIFIED CUSTOMER
Quick service. Kind and friendly!
6/15/2022
Lexie O. VERIFIED CUSTOMER
Cody was friendly,respectful, professional, helpful and efficient.
6/15/2022
Andrew S. VERIFIED CUSTOMER
Great job for getting my vehicle back in a timely manner!
6/15/2022
Edo Z. VERIFIED CUSTOMER
Excellent service as always!
6/15/2022
Douglas F. VERIFIED CUSTOMER
Efficient, knowledgeable, pleasant
6/15/2022
Jennifer K. VERIFIED CUSTOMER
Thorough explanation; timely communication; and even took extra time explaining services performed at check with my teenager!!! ????????
6/15/2022
Margaret L. VERIFIED CUSTOMER
Cale was friendly and professional while handling my service appointment.